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Your role at Clorox:
Position Summary:
The Embedded Insights Lead is responsible for leading end user, customer, and market intelligence for Clorox Professional, the B2B business unit within The Clorox Company. This role serves as the insights integrator and key strategic advisor to the business, reporting to the BU Innovation Lead and representing the holistic voice of the end user and customer through integrated end user/customer, brand, shopper, product, competitive, and marketplace insights.
The Embedded Insights Lead grows and leverages the BU Knowledge Base and develops and directs the Learning Plan to deliver the BU’s topline growth, profit, innovation, sustainability, and other business objectives.
In this role, you will:
Strategic Insight Leadership
- Serves as insights integrator for the BU, offering strategic thought partnership to GMs, Marketing, Sales, and R&D Studio Leadership.
- Ensures the business has a 360-degree view of the end user, customer, and marketplace dynamics, and leverages this perspective to maximize the quality and impact of business decisions.
Growth & Business Impact
- Sparks BU growth with best-in-class insights across core/base business, innovation, category leadership, revenue growth management, and other key business growth drivers.
Knowledge & Learning Agenda Ownership
- Manages, mines, synthesizes, and grows the BU Knowledge Base to ensure integrity, continuity, and richness of insights.
- Develops the BU Learning Plan as part of the annual business planning cycle and maintains and updates the Learning Plan at least quarterly.
Insights Orchestration & Execution
- Directs execution of the BU Learning Plan, orchestrating specialized resources across:
- BU Embedded Insights
- Dynamic Deployment
- Shopper Insights
- Insights Capabilities
- B2B Learning Platforms / Tools
- External vendors
- Consumer Learning Center & Sensory
Resource Stewardship
- Advises the Portfolio Leads on research needs required to deliver the Business Plan, Innovation plan and Customer insights, and supports finalization of research briefs for Dynamic Deployment engagement.
- Maximizes insights ROI by managing resources efficiently and prioritizing work against business impact.
Enterprise Integration & Capability Building
- Develops strong cross-functional relationships, fosters knowledge integration across the Clorox org.
- Connects BU and central Insights teams, promoting two-way knowledge flow and sharing best practices.
- Influences total Insights, marketing, and enterprise-level capability development priorities.
What we look for:
Skills and Abilities:
- Insights expertise - deep experience with insights and their application to drive business growth
- Technical skills - strong research skills and critical thinking ability
- Results orientation - focus on delivering business impact
- Synthesis - ability to integrate varied information into a holistic and cohesive perspective
- Communication - strong written, verbal and persuasive skills
- Collaboration - ability to collaborate cross-functionally to effectively drive results
- Courage - willing to speak up and advocate for consumer truth
Demonstrated Ability:
- Uncover and integrate multiple sources to craft an effective set of choices
- Concisely and persuasively deliver the right insights to inform specific business decisions
- Translate insights into differentiated business strategies
- Drive innovation
Minimum Requirements:
- 10+ years of market research experience
- Experience in Business to Business Cleaning, Janitorial, Healthcare, and similar product manufacturers is strongly preferred
- Experience in CPG/FMCG categories is a plus
- Broad and deep research expertise across most facets of base/core brand, innovation, shopper, product and competitive intelligence
- Broad experience across the full range of market research methodologies (qual & quant), data and vendors
- Strong record of partnership with senior business stakeholders across Marketing, Sales and R&D and evidence of influencing strategic business decisions/outcomes
Education Level/Degree:
- BA/BS or Master’s in Market Research, Behavioral Science, Economics, MBA or related field
Workplace type:
Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
–Zone A: $153,700 - $309,000
–Zone B: $140,900 - $283,300
–Zone C: $128,100 - $257,500
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.