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The Associate Director, DevOps Engineering will provide strategic and operational leadership across critical DevOps workstreams, including Mainframe DevOps, Salesforce DevOps, Engineering Tools and IDEs, and Centralized DevOps support for Salesforce Segment teams. This role is responsible for guiding teams in delivering secure, efficient, and compliant software development and delivery practices, while optimizing toolchain management and enabling innovation across the enterprise.
Key Responsibilities:
- Provide leadership and direction for Mainframe DevOps, Salesforce DevOps, Engineering Tools, and Centralized DevOps workstreams, ensuring alignment with enterprise engineering goals.
- Oversee the implementation, optimization, and continuous improvement of DevOps processes, including CI/CD pipelines, release automation, and standardized pipeline templates.
- Manage and mentor cross-functional teams of associates and contingent staff, fostering a culture of innovation, accountability, and continuous improvement.
- Ensure effective governance and compliance with organizational DevOps standards, including security, quality, and regulatory requirements.
- Oversee the lifecycle management, adoption, and support of DevOps platforms such as Copado for Salesforce, and ISPW Code Pipeline for Mainframe.
- Drive migration and modernization initiatives for Mainframe and Salesforce applications, leveraging automation and best practices to increase release frequency and reduce manual effort.
- Lead AI enablement and adoption initiatives among developers within Salesforce and Mainframe segment teams.
- Manage all developer workstation tools within the Software Catalog to ensure effective usage by end users.
- Implement and optimize onboarding and enablement processes for new engineers, ensuring efficient time-to-productivity and consistent standards.
- Lead cost optimization and contract management activities for DevOps tools, including license renewals, usage optimization, and vendor negotiations.
- Collaborate with security, compliance, and application teams to drive enterprise vulnerability remediation, access control, and secrets management initiatives.
- Develop and maintain dashboards and reporting for DevOps metrics, platform health, and compliance, supporting data-driven decision-making.
- Serve as a subject matter expert and escalation point for DevOps platform support, toolchain integration, and incident response.
- Guide the centralized DevOps engagement model for Salesforce Segment teams, ensuring scalable and consistent enablement and support.
- Ensure up-to-date and accessible documentation for DevOps platforms, processes, and standards.
Use your skills to make an impact
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Proven experience (10+ years) in DevOps, Site Reliability Engineering, or Application Development, with at least 3 years in a leadership role overseeing large teams and multiple workstreams.
- Demonstrated expertise in Mainframe and Salesforce DevOps, including pipeline automation, code quality, security compliance, and toolchain management.
- Strong experience with industry-standard DevOps tools (e.g., Azure DevOps, GitHub, Jenkins, Copado, ISPW Code Pipeline, SonarQube).
- Familiarity with engineering tool lifecycle management, license optimization, version management, vulnerability management and vendor engagement.
- Deep understanding of DevOps governance frameworks, CI/CD best practices, and regulatory compliance (e.g., SOC2).
- Ability to manage complex change initiatives, drive process standardization, and lead cross-functional teams in a dynamic environment.
- Excellent communication, stakeholder management, and mentorship skills.
- Analytical mindset with experience in data-driven reporting and decision-making.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Experience with AI enablement and automation in DevOps environments.
- Experience with cost optimization and contract negotiations for engineering tools.
- Knowledge of enterprise-scale migration and modernization projects.
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$142,300 - $195,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.