Associate Director, Change & Business Operations

Craft:

Job Description:

King Associate Director, Change & Business Operations

Location: London, Stockholm

Employment Type: FTC (14 months)

Reports to: Director of Change & Business Operations > VP, Business Operations > COO

Context

• We are seeking an experienced Associate Director, Change & Business Operations to lead and execute strategic organisational initiatives that shape the future of our business and employee experience
• This role will be a trusted advisor to senior leadership and part of our Business Operations team, driving complex change programmes, optimising operational processes, and supporting our workplace transformation across a hybrid, global environment
• The ideal candidate brings a unique blend of project leadership, business operations and commercial acumen, stakeholder management excellence, and a passion for change and employee experience
• This role is a 14-month Fixed Term Contract (FTC) to provide cover during a planned absence, starting from February onwards

Reporting line and team

•  You’ll report into the ‘Strategic Projects’ function under Business Operations and be dedicated to King, working within the Business Operations Team
•  Depending on projects, you’ll collaborate with other parts of Microsoft and Xbox subsidiaries 

Responsibilities

Driving strategic projects

•  Ensure project management rigor, including timelines, stakeholder alignment, risks, resources, success metrics and retros
• Prepare materials for Steering Committees and senior forums, including project updates, risk assessments, scoping documents, and executive presentations.

Organisational Change & Transformation including M&A integration & workforce transitions

•  Lead and manage strategic and sensitive organisational change programmes, including restructuring, leadership transitions, employee transfers (TUPE), and M&A-related integration.
•  Develop and maintain change and communication plans that ensure transparency, alignment, and a high-quality employee experience throughout change cycles as well as operational readiness for post Day 1
• Partner with HR, Legal, and senior leaders to design future-state org structures, support decision-making, and manage associated risk and compliance considerations.
• Partner closely with People, Finance, Workplace, IT, Legal and Comms teams to deliver seamless end-to-end outcomes that strengthen our operating model, real estate, ways of working and enable high-performing teams.
• Support integration projects with MSFT as we continue to harmonize some of our products, tools and teams to MSFT standards

Business Operations, Workplace transformation and Cross-Functional collaboration

• Support cross-functional interactions via Projects with Finance, Workplace Management, Payroll, IT, Tax, Legal, Comms, and Chief of Staff teams aligned to the Operations strategy
• Help support IFM outsourcing arrangements for Workplace services across multiple EMEA locations
• Support strategy, planning, and execution of real estate initiatives, office transitions and workspace optimisation

Experience 

• Experience managing Leadership and Leadership teams aligning to global corporate strategic priorities
• Experience working on restructuring or employee transfers across EMEA with demonstrable organisational change success
• Experience and knowledge of business operations as a whole and collaborating across many different functions e.g. IT, Workplace/ real estate, HR, Employment Legal, commercial finance, FP&A, payroll etc.

• Experience working in multicultural global environments or international companies would be beneficial 
• Working in a large tech firm 

Nice to have

• Any experience working with outsourcing preferable but not essential
• Experience working in a post-merger environment a plus

Skills

• Ability to work on sensitive and highly confidential information
• Proactive problem solving, connect the dots and make ‘things happen’ 
• Enjoy working with ambiguity 
• Recognition and passion for balancing employee experience

• Great communication skills across various stakeholders  

• Analytical, detail-oriented and organised

• Passion for delivering meaningful change and making a commercial impact
• Ability to switch between a team player and individual contributor

About King

With a mission of Making the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such as Farm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta. More information can be found at King.com or by following us on LinkedIn, @lifeatking on Instagram, or @king_games on X.