Associate Digital Merchandiser

Support Center - Irving

The Associate Digital Merchandiser will provide valuable support in executing merchandising strategies and maintaining the accuracy of our eCommerce assortment. Your responsibilities will include analyzing site metrics, executing promotions, and maintaining vendor relationships. You will also support in verifying assets and ensuring timely product upload and maintenance. This position offers an opportunity to gain hands-on experience in digital merchandising while contributing to the success of our online retail business.

Planning and Analytics

• Drive sales and profitability growth across the 1P & dropship eCommerce assortment
• Generate and review weekly sales reports for assigned categories
• Review category and key item performance within assigned area of responsibility and identify customer behavior and sales levels; take action based on findings to grow sales and margins 

Promotion and Pricing Strategy

• Execute 1P & dropship sales events and offers online; attend marketing meetings, stay abreast of evolving strategies, proof and validate offers and pricing
• Suggest promotional opportunities and solicit cost concessions from dropship vendors

Merchandising

• Develop working relationships with CM team (buyers) responsible for assigned categories. Ensure close partnership, open dialogue, and consistent communication
• Meet with Category Management teams and ensure all required details are captured for each set including AP tracking, top new item review, etc.
• Maintain working knowledge of all upcoming in-store sets within assigned categories and ensure their effective translation for the eCommerce customer
• Develop and maintain landing pages that support or solve for category-specific needs, including Private Brand and packaging support, QR codes used in signage, product guides, etc.
• Serve as product expert within the Digital organization for assigned categories of 1P merchandise. Determine specific products to feature within carousels, on CLPs, and for other opportunities across the site 
• Develop and maintain site taxonomy, item attributes, and filters for assigned categories
• Develop and maintain dropship vendor relationships, including management of dropship vendor setup process for new vendors within assigned categories

Proofing and Execution

• Verify assets, oversee and/or execute SKU setup, and validate taxonomy for all 1P sets and new dropship items
• Responsible for accurate and timely product upload, maintenance, and catalog validation for all 1P seasonal and SBA sets, including support for the MIK Pro program
• Proof homepage, landing pages and emails to ensure correct products and offers are featured
• Verify 1P items go live on the site on time and as planned, proof items in the live site environment
• Add links to IA document for 1P offers, including creation of customized links as necessary

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field
• 2+ years of experience in merchandising, digital merchandising, or eCommerce
• Basic understanding of data analysis tools and eCommerce platforms
• Experience with eCommerce platforms and merchandising tactics
• Excellent communication and collaboration skills
• Ability to learn quickly and work collaboratively in a team environment
• Strong attention to detail and organizational skills

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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