Cority

Associate Customer Success Manager

Canada Full Time
About Cority
Cority helps customers see and prevent risks across their operations in real time. Our EHS+ platform converges people, data, and AI agents to provide a clear view of information people can trust, automate workflows that make people more impactful, and deliver personalized insights and expertise to improve decision-making. While most solutions respond to risks one at a time, Cority helps prevent them across environmental management, employee health, safety, quality, and sustainability. For 40 years, Cority has been the market leader in EHS+, recognized by top analysts and trusted by more than 1,500 of the most complex organizations worldwide. Cority has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com

You will drive the success of our customers. This position works alongside other Customer Success Team members and reports to the Manager, Customer Success.

At Cority, we are passionate about customer success. It’s not just a job for us, it’s our mission. Cority is revolutionizing our industry by putting customer success at the heart of our business.

We are currently looking for a dynamic and motivated individual to join the Cority team. Reporting to the Manager, Customer Success, the Associate Customer Success Manager is responsible for the customer’s overall health, managing the customer success journey and monitoring ongoing adoption. This role creates value for the client through the ability to build productive relationships, identify business needs and solve customer problems.