Sentara Healthcare

Associate Chief Nurse Officer (ACNO)

Norfolk, VA Full time

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

The Assistant Chief Nursing Officer (ACNO), (Sr. Dir.),  will assist the Southeast Market CNO in executive-level management of nursing resources, strategic planning, and high-quality care at Sentara Norfolk General and Sentara Heart Hospitals. The main areas of responsibility are medical and surgical units, intensive care unit, intermediate care unit, emergency services, maternal-child health, and the staffing office. The ACNO will support the Market CNO with operationalizing quality and safety initiatives, workforce planning and retention initiatives, using high reliability structures and processes to improve outcomes and reduce variation, meeting regulatory requirements (e.g.: DNV ISO/NIAHO, CMS Conditions of Participation, state health profession boards, etc.), leading transformation and process improvement initiatives using Lean Six Sigma, Lean Daily Management, and providing leadership for units/departments financial operations (e.g.: planning, expense management, productivity, etc.). The ACNO will partner and collaborate with other CNOs and market clinical leaders to ensure alignment of strategic initiatives and operational outcomes (clinical, financial), to include achieving recognitions/designations (e.g. Magnet/Beacon) and represent nursing by participating on market and system task forces, councils, and committees. The ACNO will develop  the knowledge, leadership, professionalism, and business skills necessary to advance to a division CNO.

Education

  • BSN (Required)

  • Masters in Nursing or Masters Degree in Healthcare Administration (Preferred)

Certification/Licensure

  • Registered Nurse, single state VA, or multi state/compact license (Required)

Experience

  • Leadership experience in a complex health organization 

  • Sustains a culture that results in highly satisfied and engaged patients, physicians and employees.

  • Committed to sustaining a safe environment for patients, physicians and employees.

  • Collaborates with senior leaders to develop appropriate care models and ensures their successful deployment.

  • Has strong understanding of nursing/clinical operations

  • Takes initiative and executes independently

  • Critical Thinking in Decision Making

  • Building, managing, and leading teams

  • Practice management. HR, marketing

  • Knowledge of ambulatory and acute service delivery settings.

  • Execution-focused; Results oriented

  • Collaborative; Influential people leader

  • Analytical problem-solver and decision-maker

  • Supportive and inclusive leadership skills

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Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.