Associate Administrative Support

Avantor is looking for Associate administrative support who is responsible for the renewal and maintenance of customer service contracts in Ireland.
 

Major Job Duties and Responsibilities

• Organise, monitor, and manage all service contract renewals for the Ireland region, ensuring timely and accurate execution.
• Proactively engage with customers by phone/email to initiate, build up a relationship, and progress the renewal process in line with contractual timelines. Ensure that the correct contact details for the contracts are in place each year, updating them if necessary.
• Create, manage, and maintain all renewal-related tickets and contracts within internal systems.
• Liaise closely with the Business Development Manager (BDM) to review renewal terms, commercial considerations, and contract status.
• Update and amend tickets and contracts as required following BDM review and throughout the contract lifecycle.
• Maintain the Contracts Forecast File, ensuring all data and financial information is accurate, current, and available for reporting and planning purposes.
• Ensure all contract-related work is scheduled on engineers’ schedules in advance of the contract start date to support service delivery.
• Coordinate and manage third-party vendor activities related to service contract obligations.
• Forecast service contract revenue and contribute to financial planning and reporting processes.
• Undertake additional duties as required to support the operational needs of the business.
   

 Qualifications (Education, Training & Experience)

• Any finance background
• Minimum 1+ years of experience .
   

Knowledge, Skills & Abilities

• Third-level qualification in Business, or a related field, or equivalent practical experience.
• Experience in an administrative, coordination, or customer service role is desirable.
• Interest in contracts, renewals, and service operations; prior exposure is an advantage but not essential.
• Familiarity with Microsoft Office, particularly Excel; experience with CRM or ticketing systems is beneficial.
• Strong organisational skills with good attention to detail.
• Clear written and verbal communication skills.
• Proactive, reliable, and eager to learn, with the ability to work as part of a team in a fast‑paced environment.
• Excellent time management and multitasking capabilities
• Self-starter, proactive individual, works on own initiative with minimum supervision
• Excellent written and verbal communication skills
• IT literate with current applications

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation