Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
RESPONSIBILITIES
Meet the assigned revenue targets through structuring and executing new initiatives to generate
incremental revenue from the existing merchant portfolio
Assist in formulating segment strategies to build merchants' portfolio and enhance customer
loyalty, as well as implementing various program / offers to sustain portfolio growth and enhance
overall merchant experience and stickiness
Collaborate with cross-functional departments on end-to-end program logistic to ensure the
smooth launch of programs
Analyze and keep track on the program result, conduct post-program evaluation for continuous
improvement
Handle all activities on customer life cycle perspective: retention, migration, attrition prevention
and service/products upselling
Work closely with merchant service hotline and other operation team to review after-sales
services process to enhance merchant experience so as to increase merchant loyalty
Manage merchant relationships and the related business negotiations
Regular merchant meetings to build an excellent account relationship
QUALIFICATIONS AND REQUIREMENTS
Degree in Business / Marketing or other related disciplines
5 years and above sales experience in the financial services industry
Have good knowledge on customer lifecycle concepts and B2B sales experience an advantage
Strong interpersonal, negotiation and communication skills
Excellent command of spoken and written English and Chinese
Excellent use of Microsoft Access, Excel and other data analysis applications
Experience in data usage analysis and project management would be an advantage
Candidates with less experience would be considered as Assistant Sales Manager
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.