SGGOVTERP

Assistant Manager/Alumni Engagement

Temasek Polytechnic Full time

[What the role is]

We seek a dynamic individual to lead, develop and execute activities related to the engagement of TP alumni through organising events, managing alumni system and providing data-driven insights to enhance alumni engagement across the institution. The candidate should have a ‘can-do’ attitude, a strong background in engaging people of varying age groups, good organisational skills in events management and systems thinking.

[What you will be working on]

The candidate would be the main lead responsible for increasing alumni engagement and contribution from conceptualisation, execution to reporting through the following:

  • Organise annual alumni events/activities to increase alumni engagement and contribution.

  • Connect with prominent / outstanding alumni and encourage them to give back to TP through innovative strategies.

  • Manage alumni membership and benefits programme.

  • Manage a TP-wide alumni events calendar of activities organised by schools and departments.

  • Work with internal and external partners to create strong communication channels with alumni and students to increase their participation and engagement in programmes and activities.

  • Facilitate monthly Alumni Engagement Sync meetings and coordinate cross-departmental collaboration.

  • Manage a central alumni profile database via excel and in future, an alumni engagement system to ensure data accuracy and completeness.

  • Provide data analytics and insights to internal partners on alumni engagement activities, outcomes, and trends across the institution.

  • Update and manage data migration for the new alumni engagement system for launch in October 2026.

  • Participate in the solutioning, system testing and change management for the launch of the new alumni portal in October 2027.

[What we are looking for]

  • Tertiary qualification in Business, Data Analytics, or a related field
  • At least three years’ experience in events management, alumni/stakeholder engagement, and data or digital coordination; experience with CRM systems or alumni/customer engagement platforms is an advantage.
  • Good digitalisation and analytics capabilities (e.g., CRM systems, Power Apps/Automate, UiPath, Excel, Power BI/Tableau) with strong database management skills, and the ability to present insights clearly to non-technical audiences.
  • Strong organisational, communication, interpersonal and problem-solving skills are essential with a collaborative mindset to work with various stakeholders.
  • Able to support events that are held beyond regular office hours.