Assistant Manager, Property Services

REQ6768 Assistant Manager, Property Services (Open Date: 09/12/2025)

POSITION SUMMARY:

Ensures smooth operations of hotel guestrooms and systems, maintaining them at optimum conditions. The role also oversees life safety systems, preventive maintenance, and refurbishment projects to support the Property Services Manager in delivering safe, efficient, and high-quality standards across the property. In addition, the position provides leadership to the engineering team and ensures compliance with company policies and government regulations.

PRIMARY RESPONSIBILITIES:

• Plan and coordinate all installations, refurbishments, and repairs to ensure proper functioning of hotel facilities and compliance with Forbes standards.
• Ensure all facilities meet safety standards and government regulations; conduct regular inspections and promptly address hazards.
• Supervise the in-house hotel maintenance team and manage external contractors for specialized services, ensuring deadlines are met and work is completed to required standards.
• Manage material handling, procurement requests, and inventory control; coordinate closely with the Purchasing and Warehouse departments to ensure timely supply and availability of resources.
• Respond promptly to maintenance requests from guests and staff to minimize disruption and ensure satisfaction.
• Adhere to all company policies and procedures
• Report accidents, injuries and unsafe work conditions to superiors and relevant departments
• Perform other reasonable job duties as assigned by superiors from time to time

KEY PERFORMANCE INDICATORS:

• Timely completion of maintenance and refurbishment projects. Compliance with safety standards and reduction of hazards.

                                                 

QUALIFICATIONS:

Experience:  

• 3 - 5 years of working experience in a 5-star hotel or large commercial property, industry building, shopping centre in a similar capacity

Education:  

• Diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training
• Candidates without related certificates but with solid experience will also be considered

Skills/Competencies :  

• Good command in both written and spoken Cantonese/Mandarin and ability to read and communicate in English
• Proficiency in MS Office applications, including Outlook and PowerPoint.
• Technical knowledge of Central Chillers and HVAC systems, High Tension Switch Board, transformers and Generators, Control circuits and Audio-Visual Systems is a plus
• Working knowledge of Fire Alarm and Fire Protection Systems, ELV systems, Steam and Hot Water Boilers, Plumbing & Drainage Systems, Water Treatment Program, Pool, Spa and Fitness Equipment is a plus.
• Preferably with AutoCAD drafting skills and applications such as HOTSOS System, BirchStreet System, though not essential
• Strong leadership and decision-making skills, with the ability to act effectively in emergencies.
• Excellent interpersonal and presentation skills to interact with staff, contractors, suppliers, and vendors.
• Independent and able to work with minimal supervision
• Ability to work on flexible shift including overnight weekends and holiday, on a rotation basis

• Maintaining excellent personal grooming and professional presentation.