SEC

Assistant Manager, MX Retail Operation and Planning

Phnom Penh Center, Phnom Penh, Cambodia Full time

Position Summary

Role and Responsibilities

  • Co-work with Product Marketing and Biz Team to develop and implement customized channel promotions for products. Improve data collection processes and standardize reporting formats across teams.

  • Analyse sell-through, sell-out, and promotion performance by channel and outlet to identify trends and implement improvement plans.

  • Manage and coordinate with agency to prepare for FF Salary and billing process for first charge and second charge

  • Track on the SO data from MCS system, and analyse based on the SO trend

  • Manage on the agency contract renewal, agency bidding annually

  • Plan on the field force budget monthly and quarterly and prepare for management approval

  • Coordinate with agency to conduct the interview and selection and finalization processes of field force for new HC, rotation, or replacement

  • Time to time work with agency to do field force salary survey from the competitors as well as the market and update in the salary standard approval

  • Prepare daily, weekly dashboard report on SO (GSCM, MCS (SSK)) and agency app

  • Conduct and check competitive benchmarking, retail price comparison, competitor’s movement and feedback to Product Marketing and Channel Team.

  • Identify and implement key KPI metrics for measurement of efficiency and resource allocation.

  • Work closely with agency to oversee sales force compensation and benefits

  • Create synergy in Marketing data tracking, store capacity mapping, shops mapping and develop improvement plans.

  • Ensuring alignment across the channel and marketing on field force needs and marketing initiatives and budget management

  • Co-work with Channel Team and Retail Marketing Team on shelf share analysis, conduct shelf share audit and recommend improvement plans.

  • Performs other duties or ad-hoc task as assigned by management /direct supervisor with report Accuracy with deadline without late

  • Performs other duties as assigned by management /direct supervisor

  • Work closely with Field force team to gathering and analyse the information from market and summary report to management every week

  • Work closely with Product Marketing, Sales, finance, Retail Marketing, and Operations teams to align data insights with business strategies.

  • Reseller visit with Field force team to understand market situation and verify some information from Market

  • Manage and develop field force team, ensuring operational excellence, high performance, and consistent delivery of business goals.

Skills and Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Management, or related field.

  • Minimum 5+ years of experience in sales, channel management, trade marketing, or retail operations, preferably in FMCG, consumer electronics, or mobile industry.

  • Strong analytical skills with the ability to interpret sell-through data, promotion performance, and market insights to develop improvement plans.

  • Good understanding of channel operations, retail environment, and distributor management.

  • Experience working with field force teams and external agencies is an advantage.

  • Strong communication and coordination skills with the ability to work cross-functionally with marketing, sales, and channel teams.

  • Proficient in Microsoft Excel, PowerPoint, and data analysis/reporting tools.

  • Ability to manage multiple tasks, meet tight deadlines, and ensure report accuracy.

  • Good problem-solving skills, attention to detail, and proactive working attitude.

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