Initial Posting Date:
01/06/2026
Application Deadline:
01/27/2026
Agency:
Department of Human Services
Salary Range:
$5,763 - $8,920
Position Type:
Employee
Position Title:
Assistant Manager (Compliance and Regulatory Supervisor 2)
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
The Estate Administration Unit (EAU) and Personal Injury Liens Unit (PIL) are statewide recovery programs within OPAR that help protect Oregon’s public resources. EAU recovers assistance from the estates of deceased clients and provides guidance on related legal and probate matters. PIL recovers medical and cash assistance costs tied to accident-related injuries through filing and negotiating personal injury liens. Together, these units operate in a highly regulated environment and play a critical role in supporting DHS program integrity.
Opportunity awaits! Join the team that protects the integrity of Oregon’s safety-net programs.
The Office of Payment Accuracy and Recovery (OPAR) is seeking a dynamic, collaborative leader to serve as the Assistant Manager for the Estate Administration and Personal Injury Liens Units. This role directly supports Oregon’s commitment to responsible stewardship of public funds by guiding two high-impact statewide programs that recover nearly $50 million in resources each biennium. If you excel at leading diverse teams, navigating complex policy landscapes, and building strong partnerships across systems, this is your opportunity to make a measurable difference for Oregonians.
Join our information session to learn more about this opportunity
Thursday, January 15, 2026, 1:30 – 2:30 PM
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Summary of Duties
The Assistant Manager for the Estate Administration Unit and Personal Injury Liens Unit provides daily leadership, supervision, and operational support for two statewide recovery programs within OPAR. The position assigns work, guides staff performance, conducts reviews, and ensures consistent application of laws, rules, and policies.
They oversee unit workflows and data reporting, support strategic planning and continuous improvement efforts, and collaborate with internal and external partners—including field offices, DOJ, CCOs, and community organizations. The Assistant Manager also resolves complex cases, recommends policy or process improvements, and ensures technical systems and procedures support effective program operations.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position.
- Four Years of lead work, supervision, or progressively related experience; OR one year of related experience and a bachelor’s degree in a related field.
Essential Attributes
We are looking for candidates with:
- Leadership & Supervisory Effectiveness: Ability to guide, support, and hold staff accountable while maintaining a positive, inclusive, and productive team environment.
- Equity and Emotional Intelligence: Ability to understand diverse perspectives, respond with empathy, and ensure equitable treatment in all interactions and decisions.
- Decision-Making, Workflow Management & Prioritization: Ability to organize work, balance competing demands, and make timely decisions to keep unit operations moving efficiently.
- Interpretation & Application of Laws, Rules, and Policy: Ability to read, interpret, and apply complex requirements—core to EAU and PIL operations.
- Communication, Collaboration & Partnership: Ability to communicate clearly, build strong relationships, and work effectively with staff, partners, and external interested parties.
- Analytical Thinking & Problem-Solving: Experience evaluating complex situations, identifying issues, and developing effective solutions that support program integrity.
- Conflict Resolution & Negotiation Skills: de-escalate difficult situations and negotiate fair, effective outcomes, especially in sensitive or high-stakes cases.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Working Conditions
- This is a Hybrid work condition, mandatory 1 day in the office per week, rest remote.
- Normal office working conditions. There may be frequent walking short distances, bending, stooping, and lifting associated with files, file drawers, and archive boxes. Lifts files, boxed files, and other materials that weigh up to 25 lbs. Occasional climbing of three step ladder.
- Travel may be required occasionally throughout the state to provide training, provide testimony, or inspect estate property. May occasionally encounter hostile or emotionally upset individuals. Also, there is frequent use of PCs and software, copier and fax machine, cell phone with voicemail.
- Frequent person to person and telephonic contact with public. May encounter hostile and angry individuals
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
Employment Preference
Veterans’ and Oregon National Guard preference:
- Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
General Information
- This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Crystal Marion. If you contact the recruiter, please include the job requisition number.
- Email: CRYSTAL.R.MARION@odhs.oregon.gov
- Phone (call or text): 503-752-0398