Job Title
Assistant Manager - Business Operations
Job Description Summary
Drive business performance, operational excellence, and strategic execution across the PDS service line by supporting national and regional leadership. The role combines data-driven reporting, stakeholder engagement, HR alignment, and client-facing technology solutioning to improve scalability, productivity, and business outcomes.
Job Description
About the Role:
- Develop and enhance Power BI dashboards for regional and national performance tracking across revenue, pipeline, margins, utilization, and forecasting.
- Support structured monthly, quarterly, and annual business reviews with actionable insights.
- Ensure data governance, integrity, and standardization across systems and reporting platforms.
- Contribute to national business strategy, operating plans, and performance improvement initiatives.
- Support benchmarking, market analysis, and business case development for strategic decisions.
- Prepare leadership presentations, decision frameworks, and strategic communication
- Support implementation of standardized business operations frameworks across regions.
- Enable consistency in project governance, portfolio tracking, and performance management.
- Facilitate governance forums including PMO reviews, leadership reviews, and steering discussions.
- Identify process gaps, drive continuous improvement, and track implementation of initiatives.
- Support rollout and adoption of digital tools, operating models, and governance structures.
- Monitor transformation initiatives and track measurable impact on productivity and scalability.
- Partner with HR and leadership to strengthen onboarding, early productivity, and employee experience.
- Engage with office-based and project teams to identify capability gaps, training needs, and operational challenges.
- Support workforce planning, productivity tracking, and collaboration across regions.
- Work closely with sales, finance, delivery, and leadership teams for integrated execution.
- Participate in client interactions related to business operations, digital transformation, and technology adoption.
- Support pitching, demonstrations, and implementation of project management and construction technology solutions
About You:
- Strong analytical and digital capability with hands-on expertise in Power BI, Excel, and data-driven business reporting, along with exposure to project and digital delivery platforms.
- Structured problem solving with a blend of strategy and execution, including process improvement, performance management, financial awareness, and operational governance.
- Effective stakeholder and client engagement skills, with the ability to influence cross-functional teams, communicate insights, and drive adoption of new tools and ways of working
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”