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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
To drive sustainable growth and profitability of the medical portfolio by cultivating strategic intermediary partnerships, delivering innovative market solutions, and ensuring exceptional partner experience, regulatory compliance, and data-driven market insight that maximizes revenue and business impact.
Job Description
Channel & Relationship Management
- Proactively recruit and onboard credible brokers and agencies to broaden the distribution network.
- Build and manage high-impact relationships with key brokers, independent agents as the primary point of contact.
- Host regular networking functions and share monthly "hit ratios" to track and improve broker production trends.
- Lead branding and product launch initiatives within the broker channel to maximize market share.
- Monitor and manage sales pipelines & proposals to ensure timely execution and healthy business growth.
- Develop and execute revenue targets with a focus on broker channel of distribution.
- Monitor renewal and new business reports for maximizing production.
Market & Channel Intelligence
- Conduct market and competitive intelligence analysis to identify growth opportunities and continuously strengthen our value proposition to drive revenue expansion.
- Collate market ideas to lead the development of innovative medical products and digital platforms.
Customer Experience
- Lead high-quality client engagement across the broker channel.
- Address partner or customer issues in coordination with internal teams to maintain satisfaction and loyalty.
Reports & Compliance
- Ensure 100% adherence to regulatory and statutory requirements for intermediaries, premium collection, and marketing communications.
- Prepare and present regular reports on performance, including pipeline status, conversions, revenue contribution, marketing impact, and lessons learned.
Education and Experience Required:
- Bachelor’s degree in insurance, finance or in related field.
- Relevant professional qualification in Insurance, - ACII, AIIK
- Computer literate in MS Office and other office applications
- Minimum 5 years’ experience in medical insurance sales, including a strong track record of building, managing, and expanding strategic broker partnerships.
- Additional qualifications in sales and marketing would be an added advantage.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)