IDEXX

Assistant Lab Manager

Markham, Ontario Full time

Are you a proven leader with a track record of driving performance, developing teams, and managing complex, high-volume operations? IDEXX is seeking a dynamic Assistant Laboratory Manager to lead our Markham, ON facility—part of one of the largest veterinary diagnostic networks in the world.

This is a high-impact leadership role designed for individuals who thrive in fast-paced environments and excel at managing large teams and operational workflows. While laboratory experience is a plus, we’re looking for seasoned leaders who bring operational excellence, people-first management, and a passion for continuous improvement—regardless of industry background.

What You’ll Do:

  • Lead and Inspire: Manage and develop a team of supervisors and frontline employees, fostering a culture of accountability, collaboration, and high performance.

  • Drive Operational Excellence: Oversee daily lab operations, including staffing, workflow coordination, and performance metrics to ensure timely and accurate diagnostic services.

  • Problem-Solve Strategically: Tackle challenges head-on—from equipment troubleshooting to optimizing turnaround times—using data-driven decision-making and agile thinking.

  • Champion Employee Development: Empower your team through coaching, mentoring, and career growth opportunities, aligning individual goals with business success.

  • Own the Business: Act as a key leader within the lab and broader business, contributing to strategic initiatives and operational improvements.

What You Bring:

  • Demonstrated success leading high-volume teams (10+ employees and/or multiple supervisors) in operations, logistics, manufacturing, or similar environments.

  • Strong leadership presence with the ability to motivate, coach, and develop others.

  • Operational management experience in a fast-paced setting; lab experience is beneficial but not required.

  • Passion for people leadership and a commitment to fostering a positive, inclusive workplace.

  • Comfort working in a hands-on environment with physical requirements typical of lab settings.

What We Offer:

  • Competitive salary: Targeting $90,000 CAD annually

  • Annual performance-based bonus and merit increases

  • Comprehensive benefits starting Day One (Health/Dental/Vision)

  • 5% matching retirement plan

  • Career development and advancement opportunities

  • Additional perks: pet insurance, mental health resources, paid volunteer days, employee stock program, and more

Schedule:

  • Night shift: Monday–Friday with Saturday rotation

  • Flexibility to extend hours as needed is highly valued

Why IDEXX?

At IDEXX, we’re driven by purpose. Our work supports the health and well-being of pets, people, and livestock around the world. With a global team of over 10,000 employees across 175+ countries, we foster a culture of innovation, inclusion, and impact. Here, your leadership will make a difference—not just in operations, but in lives.

Ready to lead with purpose? Apply today.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. 

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