Assistant Family Store Supervisor

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Assistant Family Store Supervisor (Casual)

Atherton Family Store | General Retail Award Level 4

Help lead a vibrant, community‑focused retail space with purpose.

Join The Salvation Army and support the daily operations of our Atherton Family Store—driving great customer experiences, smooth store operations, and strong sales that fuel life‑changing community programs.

What You’ll Do

• Support and supervise day‑to‑day store operations, including stock rotation, pricing, merchandising, POS, and customer service
• Open and close the store, including cash handling and register balancing
• Assist the Store Manager with marketing, sales growth strategies and seamless store and café operations
• Provide positive leadership to staff and volunteers, fostering a friendly, productive environment
• Maintain a safe, clean, well‑presented store and report incidents or hazards promptly
• Contribute to team meetings, support colleagues, and step confidently into acting‑manager duties when required

What You Bring

• Availability for Saturday trading
• Retail or customer service experience (marketing experience highly regarded)
• Confidence with POS systems, Microsoft Office, and learning new tech
• Physical capability for safe manual handling
• Strong people skills, especially in volunteer‑based environments
• Understanding of WHS requirements
• First Aid certificate (or willingness to obtain)
• A reasonable level of fitness to meet role demands

What We Offer

• Access to EAP and health & wellness initiatives 
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 
• Ongoing training and development opportunities that enhance on the job skills and proficiency. 
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration