JLL

Assistant Facilities Manager

Toronto, ON Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Assistant Facilities Manager supports the daily operations and maintenance of commercial real estate properties, ensuring optimal building performance, tenant satisfaction, and cost-effective facility management. This role involves coordinating maintenance activities, managing vendor relationships, supporting compliance initiatives, and assisting with property operations across JLL's diverse portfolio.

WHAT YOU’LL BE DOING

  • Contribute to ongoing professional business development activities.

  • Provide a professional level of real estate based advisory and transactional services to clients (if applicable).

  • Contribute to the Company achieving its gross revenue and net operating income objectives.

  • Contribute to the general business development efforts of the Company by representing the company.

  • Contribute expertise in a team-based work setting to various business opportunities conducted by other Company employees.

  • Contribute to the control of operating expenses (if applicable).

Specific Duties:

In particular, you will be responsible for carrying out the following duties specific to your Position: 

  • Work with Regional Manager to oversee the delivery of maintenance and repair services.

  • Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.

  • Interface with occupants of selected properties.

  • Assist in the development and management of capital budgets.

  • Support the Regional Manager in the implementation of short and long-term projects for the client.

  • Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.

  • Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.

  • Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).

  • Insure compliance with Jones Lang LaSalle minimum audit standards.

  • Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory.

  • Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.

  • Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.

  • Manage the maintenance of existing contracts.

  • Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.

  • Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.

  • Conducts financial/business analysis including preparation of reports.

  • Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.

Estimated compensation for this position:

62,400.00 – 90,400.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.