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Overall Role
This position will be responsible for providing a comprehensive range of services in the Facility & Workplace Services with a focus on customer centricity, continuous improvement, operational excellence, safety, and compliance.
The responsibilities will include operations, maintenance, purchasing of material, equipment & supplies, pantry management, and helpdesk etc.
Duties & responsibilities
MAJOR RESPONSIBILITIES
The Assistant Facilities Manager will be responsible to manage the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.
Team Structure： 2
Client office location: Hanzomon, Tokyo (directly connected to the station.)
Service hour ： 9:00-18:00
Contract model: Global contract, Principal Model
Scope
Account Management (Governance, Supplier / Vendor Management, Financial Management, Capital Project (ad hoc)
Operational Reporting
Service management including vendor service: Reception, Mail, Panty service, EHS support, Indoor plants, Cleaning service, Daily inspection, Safety equipment, Event support, PPM, BCP, Sustainability, Seating, Access card, Stationary, Helpdesk
Event management
Candidate Specification
Key skills
Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.
Has a customer-oriented attitude, action; flexible, listen, proactive
Establish JLL standard procedure and lead team to meet the expectation
Comprehensive FM knowledge for both soft, hard and project
Required skills
Over 3 years’ experience in Facility industry or some areas which utilize past experiences
Demonstrates proactive & professional approach to customer service.
People management
Business level English
Location:
On-site –Tokyo, JapanIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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