JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As the Assistant Facilities Manager at JLL, you will play a crucial role in shaping a brighter way for our key client and fellow employees. Reporting to the Geo Account Lead, you will be responsible for delivering exceptional Integrated Facilities Management (IFM) services to our client’s operations in the electronics industry. You will oversee the daily operations of building systems and services across the client’s facilities, ensuring workspaces remain functional, safe, and efficient. In this role, you will have the opportunity to strengthen and advance your career, taking on challenges that push the boundaries of traditional facilities management and contribute to JLL’s continued success in serving global clients. Travel within your managed region will be required from time to time to visit client sites and ensure service excellence.
Leadership
Represent JLL by behaving consistently with cultural and company requirements.
Provide services to client in keeping with client’s cultural and company requirements.
Provide leadership to FM team include on-site managed vendors’ personnel.
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
Mentor and enable Training & Development of team members
Promote Initiative/Idea sharing within the team and beyond
Client/Stakeholder Management
Establish/Strengthen credible relationships with Client and BU Stakeholders
Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships.
Contract Management
Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team
Work with Regional purchasing to implement Regional sourcing strategies
Site Operations Management
Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Ensure critical & key performance measurements & achieve targets
Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications.
Ensure Completion of all required audits and achieve targets as stated.
Standardize Operating Procedures and ensure compliance with Client’s policies and procedures, including all government regulations in the Area
Health & Safety Management
Ensure that all sites meet all legal and Client required H&S regulations
Ensure that all JLL staff are working in compliance with H&S regulations
Finance Management
Ensure that all managed sites meet all financial targets and control requirements
Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required
Working Conditions
Primary work in an office environment with regular facility walkthroughs
May require occasional evening or weekend work for emergency situations
Required Qualifications & Experience
Bachelor's degree in Facilities Management, Engineering, or related field
At laast 4 years of experience in facilities management or related field
Knowledge of overall building systems such as (HVAC, electrical, plumbing, security).
Knowledge of local regulations related to facilities management
Familiarity with health and safety regulations and compliance requirements
Proficiency in MS Office and facility management software
Strong problem-solving abilities and attention to detail
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time effectively
Physical ability to move throughout facilities for inspections and oversight
Proficiency in financial management and budgeting
Good command of spoken and written English and local languages.
Preferred Skills
Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications
Understanding of space planning and workplace optimization
Location:
On-site –Penang, MalaysiaAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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