Assistant Facilities Manager

What this job involves:

Managing comprehensive facility operations and maintenance for facility management professionals, running a large commercial facility is similar to conducting a symphony—every element must work in perfect harmony. As an Assistant Facilities Manager at DEL24, Gurugram, you will have an excellent opportunity to advance your career in facility management by overseeing multiple facility management aspects, from maintenance and operations to vendor management and safety protocols. Like a conductor coordinating various sections of an orchestra, you'll emphasize the critical success factors in facility management—efficiency, safety, and service excellence—to ensure the facility maintains high standards in operations and maintenance. You'll be a key authority in inspecting, monitoring, and maintaining all facility-related systems and services to ensure optimal performance and occupant satisfaction, directly contributing to JLL's mission of shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

What your day-to-day will look like:

• Establish and enforce facility management standards based on industry best practices while reviewing and planning preventive maintenance schedules and resource utilization
• Monitor building systems, maintenance activities, and service delivery to ensure compliance with quality standards and SLAs
• Investigate and resolve complaints regarding facility services, maintenance issues, or special requirements while maintaining regulatory compliance records
• Conduct regular facility inspections to ensure proper functioning of all building systems and services while arranging equipment maintenance and repairs
• Coordinate various facility services including housekeeping, security, and waste management while establishing standards for measuring tenant/occupant satisfaction
• Maintain asset and inventory records and manage facility management documentation while tracking and analyzing facility-related expenses
• Review work procedures and operational processes to identify improvements in service delivery and efficiency while scheduling maintenance activities
• Manage vendor relationships and monitor service delivery performance while developing systems for maintaining facility records and conducting audits.

Required Qualifications:

• In-depth understanding of facility management operations with significant experience in managing commercial facilities
• Strong technical knowledge of building systems and maintenance requirements with ability to supervise and train facility management team members
• Proficiency in facility management software and MS Office applications with excellent technical and management skills
• Knowledge of facility management best practices and regulatory requirements with ability to analyze and resolve complex facility-related issues
• Strong vendor management and negotiation skills with ability to foster cooperative work environment
• Employee development and performance management skills with strong leadership and organizational abilities
• Ability to communicate effectively, both orally and in writing, with skill in examining and re-engineering operations and procedures.

Preferred Qualifications:

• Experience with Building Operations & Maintenance Efficiency and Occupant Satisfaction management
• Knowledge of Energy Management & Sustainability practices with Cost Control & Budget Management capabilities
• Background in Vendor Performance Management with experience in commercial facility operations in Gurugram or similar markets
• Understanding of regulatory agencies requirements regarding safety, environmental compliance, and building codes
• Experience formulating policy and developing and implementing new strategies and procedures for facility management
• Solid background in facility management policies and procedures with expertise in evaluating facility systems and implementing improvements.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.