About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”Be a part of something truly special! Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as Assistant Director of People and Culture. This expansive property includes 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa & Spa Garden, and a Clubhouse event facility.
Be You
This role reports to the Director of People and Culture and will be responsible for assisting in leading the People and Culture strategy and execution and overseeing the day to day running of the People and Culture function; including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff and legal matters.
You will have a essential role as Four Seasons ambassador creating and encouraging a culture of golden rule, where we treat others as we want to be treated, supporting the hotel as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People and Culture initiatives, employee counseling, managing the financials of the budget, conducting regular audits of People and Culture records, organizing and supervising all employee experience programs, actively supporting recruitment, selection, onboarding requirements and evaluating the effectiveness of People and Culture programs and initiatives.
Requirements:
Minimum of 3 years’ experience in a People & Culture (Human Resources) leadership role, preferably within the hospitality industry.
Strong understanding of hotel operations and the People & Culture function as a strategic business partner.
Formal education or certification in Human Resources Management or a related field.
Strong computer skills with proficiency in MS Office (Word, Excel, Outlook, etc.).
Outstanding interpersonal, communication, and presentation skills, both written and verbal.
Confident communicator able to engage effectively with all levels of the organization, from frontline employees to senior leadership.
Demonstrated ability to motivate, develop, and lead a team of professionals.
Exceptional organizational skills and keen attention to detail.
Strong follow-up skills with the ability to drive tasks and initiatives to completion.
High level of emotional intelligence and excellent interpersonal abilities.
Fluency in English is required.
Genuine passion for luxury hospitality and delivering exceptional service.
Strong problem-solving skills and a commitment to accuracy and excellence
Master Your Cratf
The Assistant Director will plan, lead, direct, develop, and coordinate the initiatives, activities, and staff of the People & Culture department, ensuring legal and labor compliance and implementation of the mission and talent strategy
Lead and oversee the day-to-day operation of the People & Culture Department and collaborate with senior leadership on the implementation of the People and Culture strategy
Promote positive employee relations through an environment that encourages open communication, trust, mutual respect and fun
Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employees’ feedback
Oversee the administration of People and Culture programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and moral.
Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and employee experience
Handle discipline and termination of employees in accordance with company policy
Assist with and support employee events
Ensure compliance with Four Seasons policy and local legislation in all aspects of the People and Culture function
What to Expect:
Be part of a caring team with a family spirit
Have opportunities to build a successful career with global potential
Work in a diverse and challenging environment and engage with the leadership team
Be recognized for your accomplishments
About Four Seasons Hotels & Resorts:
Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.
Service Culture
Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
What it is Like to Work for Four Seasons Hotels & Resorts:
At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!
Learn more by visiting us at:
Company Site: www.fourseasons.com
Our Careers: Four Seasons Careers (myworkdayjobs.com)
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Facebook: https://www.facebook.com/FourSeasonsJobs