Department
CSL Student Centers: Event Services Operations
About the Department
Job Summary
Responsibilities
Ensure the cleanliness and functionality of facilities and equipment within the Student Centers portfolio. Perform routine inspections, coordinate building maintenance, work orders, and custodial care with facility services, and create housekeeping projects for the Event Services Workers.
Maintain inventory of furniture, fixtures, equipment, and supplies. Manage facility access via CBORD and tracking and distribution of keys.
Oversee allocation and management of student group storage.
Observe and report any security issues/irregularities in and around facilities in the Student Centers portfolio.
Successfully execute all reservations and events across Student Centers portfolio. Meet weekly with Student Center staff to review event schedule and collect event details.
Coordinate internal resources for event facilitation; room set-ups, staff coverage, audio /visual equipment, and external rental equipment.
Create and distribute daily assignments to Event Services Workers and Building Managers.
Perform daily inspections of event set-ups, breakdowns, and changeover duties required per diagrams, checklists, or instructions. Lock and unlock event spaces as needed, according to the facility and event schedule.
Supervise Event Services Workers (ESW) and Student Building Managers.
Manage employee schedules using the university attendance system, including approval of personal/vacation requests.
Hire and train Event Service Workers and Student Building Managers.
Facilitate ongoing training opportunities for student building managers.
Work with the Associate Director and Human Resources staff to handle all employment and performance concerns, consistent with the bargaining unit contract, where applicable.
Provide after-hours consultation to ESW and Building Manager teams in the case of an emergency or unforeseen circumstance.
Provide customer service to all users of the Student Centers and serve as liaison to building partners, facility services, and their contractors.
Interact with clients in preparation for and during the course of an event. Report and respond to any facility concerns that may affect an event.
Interact with customers, including high-profile, prominent University administrators and guests.
Assist and advise staff and customers in making last-minute changes to event set-ups.
Serve as a member of the Student Centers staff and assist with various office programs and projects.
This includes consulting and collaborating with the Associate Director of Building Services and fulfilling other duties as assigned with the Student Centers portfolio.
Supervises inspections of buildings, equipment, and/or surrounding grounds for deficiencies and potential safety, health, or code problems. Reviews and authorizes written reports summarizing findings and recommends solutions.
Coordinates with staff from other units and supervises the work of contractors, as well as facilities union and/or non-union staff.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field or an equivalent combination of education and experience.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Bachelor’s Degree.
Experience:
Two years of experience in a progressively responsible work environment.
Previous work in a student union, event venue, or hotel setting is strongly preferred.
Experience supervising full or part-time staff and/or supervision of union employees.
The ability to understand the needs of the University of Chicago community and work with students, faculty, and staff in a wide array of situations.
Technical Skills or Knowledge:
Experience with computers, including Windows and Microsoft Office.
Experience with basic audio/visual systems, including projectors and sound systems, or a technical comfort level that would allow for easy learning of these systems.
Preferred Competencies
Demonstrated success in working with diverse student populations.
Excellent oral and written communication skills and an ability to cultivate and manage strong relationships is a must.
Candidate must possess excellent customer service skills and excellent interpersonal skills.
Working Conditions
The candidate must have flexibility to work various hours and must be willing to work some evenings and weekends.
Must be able to lift and carry 40 lbs.
Some locations within our facility are only accessible by stairs and ladders. Must be able to access these spaces.
Application Documents
Resume (required)
Cover Letter (preferred)
List of Three Professional References (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.