Assistant Director of Housekeeping

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Assistant Director of Housekeeping plays a key leadership role, inspiring a high‑performing team and elevating the experience of every guest and resident. This dynamic position oversees the immaculate care of all guest rooms, residences, public spaces, and heart‑of‑house areas, ensuring they always reflect the quality, comfort, and luxury of our Hotel and Residences. In partnership with the Director of Housekeeping, this leader drives exceptional service, fosters team growth and empowerment, and upholds strong operational performance—bringing our hospitality standards to life every single day.

What you will do

• Department Leadership: Partner with the Housekeeping leadership team to manage, train, schedule, and evaluate all Housekeeping staff. Conduct interviews, performance evaluations, and corrective actions as needed. Promote communication and teamwork across the department.
• Operational Excellence: Oversee daily operations to ensure rooms and public spaces meet Four Seasons standards. Assign daily tasks, monitor productivity, and inspect all areas of responsibility. Establish detailed cleaning and preventive maintenance programs to preserve the quality and appearance of all furnishings, fixtures, and equipment.
• Guest Service: Handle all guest and owners interactions with the highest level of professionalism. Respond promptly and accurately to guest requests and special requirements, resolving concerns effectively.
• Financial Management: Partner with the Director of Housekeeping to support departmental financial goals by monitoring labor, supply, and contract expenses. Maintain accurate inventory records for linens, uniforms, and supplies. Participate in periodic inventories and recommend corrective actions.
• Safety and Compliance: Promote and enforce safe working practices, proper chemical handling, and equipment maintenance. Respond swiftly and effectively to all safety or emergency situations.

What you bring

• College degree preferred, or relevant experience in Hotel Management.
• Minimum of 3 years in a supervisory role and 2 years in a Housekeeping Department position
• Proven ability to motivate and lead a large, diverse team.
• Excellent communication, leadership, and organizational skills.
• Strong financial acumen and ability to adapt to changing business needs.
• Innovative mindset with a strong commitment to Four Seasons standards and values.
• Strong community relations and engagement.
• Hands-on leadership style with the ability to inspire excellence.
• High attention to detail and passion for guest service.

What we offer
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours

• As this position is managerial level, you will be expected to work the hours necessary for the successful completion of your objectives without overtime.

Work Authorization

U.S. work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf