This posting is for a full-time, 12-month, exempt position. This position is responsible to steward the Direct PLUS loan and private alternative loan program which includes reviewing eligibility, monitor application submissions, and staying current on regulations; manage communication with students needing additional documentation prior to awarding; review documentation pertaining to database match issues (citizenship, aggregate loan limits, etc.); serve as a member of the Special Circumstance Committee; participate in outreach activities such as resource tables during special events; provide general financial aid and scholarship guidance to families during peak times; assist the Office of Student Employment with Federal Work Study issues; assist Director with file collection for audits; understanding and applying federal packaging to assist in awarding process; and working with other team members to accomplish the goals of the Office of Financial Aid.
Essential Functions
This position requires regular, predictable, reliable attendance in the office environment.
1. Perform data integration activities including but not limited to: grant and loan records to the Department of Education (COD), additional inbound files from the Department of Education (COD) and private loans (ScholarNet).
2. Manage Direct Plus and private loan process, continuous research PLUS regulations.
3. Review additional documents needed to process ISIR.
4. Review and correct rejected loan records.
5. Serve as a liaison with the business office regarding loan and disbursement questions and the admissions records team regarding data integrity.
6. Perform initial verification and return of title-IV calculations; monitor the return of all grant and loan funds per the return of aid calculation.
7. Assist with Federal Work Study program.
8. Assist with application of Federal Work Study program.
9. Provide helpful customer service—in person and on phone—to the various constituents-- parents, students, faculty/staff/coaches.
10. Provide assistance with the collection of documentation for audit purposes.
11. Provide assistance to financial aid staff on various projects/initiatives.
12. Assist in managing the Office of Financial Aid.
13. Provides training and monitoring of Financial Aid Counselors.
14. Perform all other duties as appropriate for the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Strategic Thinking.
2. Problem Solving/Analysis.
3. Financial Management.
4. Project Management.
5. Communication Proficiency.
6. Personal Effectiveness/Credibility.
Supervisory Responsibility
This position supervises the financial aid counselors.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
No travel is expected for this position.
Required Education and Experience
1. Bachelor’s degree.
2. Financial aid experience desirable; two years of experience in related area required.
For optimal consideration of your applicant file, faculty applications must include a cover letter; current Resume or Curriculum Vitae; a statement of teaching philosophy; and the contact information for three professional references with your application. Staff applications must include a current Resume or Curriculum Vitae and cover letter with your application.
The University of Findlay is an Affirmative Action/Equal Opportunity Educator and Employer. It is the university's policy to prohibit discrimination and provide equal opportunity to all employees and applicants for employment, without regard to their race, sex (including gender identity/expression), color, religion, ancestry, national origin, age, disability, veteran status, military or sexual orientation.