Assistant Director, Career Services and External Relations

Equal Opportunity and Nondiscrimination Statement

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

Assistant Director, Career Services and External Relations

Job Details and Requirement:

BASIC FUNCTION:

The Assistant Director, Career Services and External Relations leads student career development and external relationships for CMC’s marquee scholars program, the Robert Day Scholars Program (RDS). Within CMC’s reputation as a top-10 nationally-ranked college, the Robert Day Scholars (RDS) Program selects and prepares highly motivated students for future leadership roles in a variety of industries, including financial services, consulting, corporations, and not-for-profit organizations. Students apply and are selected into this prestigious scholar program; the process mirrors and runs separately from the overall college admission program. By completing rigorous additional coursework and supplemental co-curricular programming, workshops, and events, RDS students excel with the fundamental skills necessary to navigate complex markets. Robert Day Scholars graduate with BA or MA degrees and leadership-, hard-, soft-, and critical thinking skills to get placed and excel at the start of their careers. Over the years, the RDS program has held successes with consistent job placement between 98-100%.

The Assistant Director will assist in evaluating external market trends and evolving faculty and student needs to inform and drive RDS strategies across co-curricular programming, student coaching, events, and community/stakeholder development. This role is a “player coach” requiring strategic thinking and planning combined with hands-on tactical execution and analysis. This role is neither purely strategic nor limited to student coaching.

The Assistant Director will support the Director of the Robert Day Scholars Program on overall broader strategies and planning by providing new ideas and driving hands-on changes both internally and externally. This position supports broader department outcomes of student-scholar satisfaction and internships and full-time jobs placement rates.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS
 

Reporting to the Director of the Robert Day Scholars Program, the Assistant Director, Career Services and External Relations works both independently and collaboratively to perform the following essential duties and responsibilities:

Student Career Development (40%)

• Stay abreast of changing external market needs and dynamics to proactively drive or influence program changes/improvements to support student outcomes (professional development, personal development, internship, and post-grad job placement).
• Provide high-engagement, high-responsiveness one-on-one career, recruiting, interviewing, and skills coaching to RDS students (in concert with the Director).
• Guide, track, and report on RDS students’ career pathing, internships, and post-grad job placements, as well as longer-term progression into leadership roles.
• In concert with Faculty Advisors and Dean of Students staff, assist, guide, and support students working with the team in the event of student Low Grade Notices or other challenges.
• Work closely to plan and coordinate with other career coaches for a more integrated approach across the CMC Soll Center for Student Opportunity.
• Establish and improve more effective ways to communicate and coordinate with students across cohorts as well as RDS alumni.
• On-board and nurture each newly inducted RDS class cohort; build RDS community across cohorts and alumni.
• Lead review and coordination of RDS student experiential funding requests/process.
   

External Relations (30%)

• Assist in developing marketing, communications, and content (external and internal) that articulates the differentiation, skills, and value proposition of the Robert Day Scholars against a competitive peer group; continuously strengthen RDS Program market positioning; work closely with Admission and CMC Strategic Communications and Marketing teams.
• Proactively cultivate external companies/firms, recruiters, alumni, non-alumni, and other stakeholder relationships to assist RDS in internships/jobs pathways and placements, including proactively forging new recruiting pathways.
• Manage or partner with other peer coaches in the organization for executing student networking trips including organizing company visits, alumni receptions, and individual recruiting activities for Scholars (e.g. finance in NYC, consulting/tech in San Francisco).
• Rigorously monitor and track RDS student recruiting strategies, journeys, and placements, including improving processes and tools.
• Provide support to the CMC on-campus recruiting program teams.
• Partner with the Office of Advancement and other stakeholder departments on various RDS-related initiatives.
• With the Director, steward the RDS Board of Associates planning and execution. Responsibilities include managing meeting planning, materials, Board member nominations process, documents (in concert with Office of Advancement); attend bi-annual Board meetings and manage the meeting minutes in the role of Secretary.

Programming & Project Management (30%)

• Proactively and continuously evaluate and improve a wide range of programs, processes, tools, and communications.
• Serve as lead project manager for key initiatives throughout the year (e.g. new cohort selection process, recognition/celebration events).
• Build and analyze basic reports to support the programs.
• Collaborate and functionally oversee select programs and events, and tasks assigned to the Administrative Assistant and Student Intern(s), as needed.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. 

The successful candidate will also be able to perform the following essential functions:

• Take and follow directions.
• Work cooperatively with others.
• Receive and respond appropriately to constructive criticism.
• Display a positive attitude.
• Balance multiple tasks and priorities.
• Perform other essential duties and tasks specific to the position.

QUALIFICATION STANDARDS & SKILLS:

EDUCATION: Bachelor’s degree or any combination of education and experience that provides the required knowledge, skills and abilities is required. Graduate degree in business, counseling, or other related field is highly preferred.

EXPERIENCE: A minimum of three years of experience in student coaching/development, career services, recruiting, or related field is required. Experience with external industry and recruiters is required.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.

• Track record of working with and coaching/counseling/developing college students for both career pathing/job search and hard/soft skills; adept at modern coaching techniques for current generation of students.
• Industry/recruiting knowledge for ‘high finance’ industry recruiting (investment banking, asset management, VC/PE, wealth management) and consulting industries. Existing recruiter relationships in such sectors is highly desired.
• High customer service orientation for this student-centric role. Positive attitude, attentiveness, responsiveness, and strong verbal and written communication skills.
• Demonstrated expertise in building and maintaining professional external networks.
• High organizational skills. Ability to manage hands-on tactical execution of programs.
• Strong cross-functional collaboration and communication skills across departments and stakeholders, both internal and external.
• Demonstrate sound judgement and decision-making.
• Proficiency in independently working, planning, issue-resolution, and decision-making.
• Ability to thrive and problem-solve in a fast-paced, dynamic environment, independently managing multiple simultaneous projects/tasks.
• Proactively anticipate and reactively resolve issues.
• Adept at continuous improvement.
• Provide basic reports utilizing data, metrics, and external research.
• Ability to maintain confidentiality.
• Proficiency with Excel, Powerpoint, CRM/ATS platforms, shared/cloud-based platforms (e.g. Outlook, Box, Sharepoint).
• Domestic travel is required, up to 10% of the time.

OTHER:

REQUIRED HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Holiday, weekend and evening work hours may also be required to meet the operational needs of the department. Travel may be required. Regular hours may vary due to needs of the College.

CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, exempt, benefits-eligible position.

Supervisor – AB1825: No

Mandatory Reporter – CA Penal Code: No

Responsible Employee – Title IX: Yes

Campus Security Authority – The Clery Act: Yes

IPEDS Category Job Code: 21-0000/23-0000/27-0000 - Community, Social Service, Legal, Arts, Design, Entertainment, Sports, and Media Occupations

PHYSICAL REQUIREMENTS: Light (up to 20 lbs.)      

SALARY RANGE: The anticipated salary range is $72,000 - $75,900 per year. Salary will be commensurate with qualifications and experience.

Claremont McKenna College offers employee benefits that include health, dental, and vision plans; flexible spending accounts; health savings accounts; paid vacation, sick, and holiday time; retirement benefits; basic and voluntary life insurance; dependent tuition remission; ride-share incentives; and more.

SUPERVISORY RESPONSIBILITY: None

REPORTS TO: This position reports to the Director of the Robert Day Scholars Program

GROOMING AND APPEARANCE: Employees are expected to wear attire that is appropriate to the office or department in which they work.

BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA: This job description defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Duties and responsibilities can change and develop over time; accordingly the College reviews job descriptions on a periodic basis and may make changes of business necessity.

AT-WILL EMPLOYMENT: Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause. The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law. Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490. All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or hr@cmc.edu for assistance.