Scheduled Hours
37.5
Position Summary
On behalf of business operations, this role manages the successful planning, implementation, and support of research systems operations in partnership with WUIT. Functions as the primary liaison between business operations and IT. This position provides analysis, planning, organization, communication and management to support the design, implementation and on-going operational support of research applications. The incumbent maintains a detailed knowledge of how departmental and related university systems operate ensuring the ongoing integrity of data housed in the systems. This is a hybrid position.
Job Description
Primary Duties & Responsibilities:
- Leads the functional workgroup for OVCR systems. Cultivates relationships within the cross functional business teams and maintains strong knowledge of research administration applications including the Research Management Application (RMS) and keybusiness functions in order to serve as an expert partner, analyst, and advisor. Oversees the end-to-end business, IT and vendor resource support and project activities. Manages all system priorities and builds consensus on the priorities across the business units.
- Tracks and manages status for projects and resolutions to inform and drive quality completion of projects in portfolio and provide business and vendor workload metrics.
- Oversees, and coordinates between IT and the business, upgrades, major implementations, and enhancements, along with assessing new features in vendor releases.
- Leverages analytical skills and expert understanding of the applications to define and solve complex business problems through technology, working with vendors, and IT to implement solutions.
- Manages the strategic planning process to develop system roadmaps and coordinates with business operations and data management leaders across the organization to optimize the system and service.
- Creates and documents moderately complex test scenarios to verify application functionality, test all changes and monitor proactively after deployment to ensure all delivered solutions are implemented successfully.
- Serve as a member of the systems’ leadership team, as the technology expert in this role.
- Performs other duties as assigned.
Working Conditions
Job Location/Working Conditions
- Normal office environment
- Travel and attendance at events on and off campus may be necessary.
- After hours and weekend work may occur for project implementations.
Physical Effort
- Typically sitting at a desk or table
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Relevant Experience (6 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Preferred Qualifications
- Higher Education experience.
Preferred Qualifications
Education:
Master's degree - Information Systems
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Active Listening, Analytical Thinking, Business Analysis, Computer Literacy, Confidential Data Handling, Decision Making, Group Presentations, Oral Communications, Personal Initiative, Proactive Strategies, Process Improvements, Professional Etiquette, Project Leadership, Project Prioritization, Relational Database Management, Research Administration, Resilience Under Pressure, Service Oriented, Systematic Analysis, Teamwork, Working Independently, Written Communication
Grade
G14
Salary Range
$75,200.00 - $128,800.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.