Assistant Branch Manager (Floater) New York and New Jersey

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Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

Position summary

The Assistant Branch Manager is responsible for assisting branch management with the daily operations of the designated Financial Banking Center. Assistant Branch Manager is responsible for providing exceptional customer service for consumer and corporate clients, promoting the bank’s products and services, increasing branch sales to achieve quarterly goals, and managing the branch employee’s daily activities. Branch operations responsibilities include coaching and development of staff to increase performance potential.

Essential functions and responsibilities

• Assists the Market Sales Manager/Branch Operations Manager in managing branch operations in compliance with organization and government guidelines to ensure proper controls are maintained and new business is developed.
• Responsible for opening and closing of branch and other security duties in accordance with established procedures; assumes full responsibility of branch management in the Market Sales Manager’s absence.
• Manages all levels of Branch staff in daily operations, including recruitment, training, performance management and discipline of staff; conduct staff meetings to ensure two-way communication with staff.
• Responsible for extensive customer service to ensure highest quality service by responding to customer inquiries, requests, and complaints; review and approve exceptions as authorized; perform account opening and other customer transactions as needed.
• Responsible for the appearance of the facility.
• Represents the Bank in the community to position the Bank as a provider of choice of financial services.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s degree or equivalent experience
• 3+ years’ experience in retail branch environment; 1-year management experience
• Excellent interpersonal and communication skills

Potential Salary: $70k - $90k annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.