Asset Officer

• Permanent Full Time| 35 hours/week
• Location: Perth, WA 6000
• Salary: $86K + Super + NFP Salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Are you passionate about supporting vulnerable individuals and families to achieve housing stability and build better lives? We are seeking a committed and experienced Asset Officer to join our team and make a tangible impact through the delivery of high-quality tenancy and property management services.

As an Asset Officer, you will be responsible for delivering comprehensive maintenance management services to tenants across our housing programs. This includes ensuring regular and emergency maintenance are kept up to date and tenants are well informed and supported in their requests. You will also play a key role in building strong relationships with tenants, service providers, and internal teams to support holistic and client-focused outcomes.

Your key responsibilities will be to:

• Proactively identify tenant maintenance needs, assess priorities, and clearly communicate expectations to tenants, contractors, and internal teams.
• Coordinate and supervise contractors on-site to ensure quality workmanship and timely delivery.
• Undertake property-related tasks including inspections, scoping of works, quality audits, and follow-up actions.
• Manage maintenance workflows, ensuring invoicing, reporting, and records are accurate and completed within required timeframes.
• Ensure all maintenance activities comply with organisational standards, relevant legislation, Australian Standards, and Workplace Health and Safety requirements.

Requirements for Success

• Minimum 2 years’ experience in a similar role and experience in social and/or affordable housing is desirable
• Trade qualifications are highly regarded
• Experience in contractor and stakeholder management
• Knowledge & application of relevant legislation requirements, codes & standards that relate to buildings, workplace health and safety
• Experience in managing site maintenance budgets, work orders and requisitions
• Previous experience working on a CMMS (Computerised maintenance management system), MS Office programs including Excel
• Ability to work effectively and cooperatively with the team, tenants and within a community
• Ability to complete property site inspection visits and assess maintenance works for compliance against quality expectations and specifications
• Current drivers’ licence

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks, and WWCC.  

Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

How to apply   

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you