The Manager, Asia Enterprise Risk Management will report to the Head of Advanced Analytics and Automation (RAA) in Global Risk Intelligence and Technology (GRIT) function, supporting Asia Segment function mission and vision. The role will have matrix reporting to the AVP, Head of Risk Governance in the Asia Enterprise Risk Management (ERM) team and will work closely with senior members of the Asia ERM team to perform assigned activities under their direction.
Key areas of focus include supporting a strong risk aware culture, delivering timely and high-quality Asia risk reports, facilitating Asia risk governance and oversight activities, and contributing to other Asia ERM initiatives to ensure sound risk management throughout Asia.
This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Asia Risk Reporting
Manage and coordinate the full quarterly risk reporting cycle, consolidate inputs from local and regional stakeholders, and ensure timely preparation of the quarterly Asia Risk Outlook Report.
Leverage AI-enabled tools and platforms to enhance reporting efficiency, consistency and quality.
Coordinate effectively with Business Unit Risk teams and other risk oversight functions (e.g. Financial Risk, Insurance Risk, Operational Risk, Information Risk) to develop a holistic view of Asia-wide risks.
Risk Governance and Oversight
Maintain and support the development of key Asia ERM governance artefacts, including risk policies, frameworks, and related documentation.
Manage Asia ERM records and documentation, including SharePoint/shared drive administration, access management, and compliance with company requirements.
Risk Culture and ERM Initiatives
Support Asia risk culture assessments, awareness and training programs.
Provide structured sharing of external insights on evolving risk developments relevant to Asia.
Support other Asia ERM initiatives as assigned.
Degree holder with 7+ years' experience in risk management, preferably gained in life insurance companies or banks.
Solid understanding of enterprise risk management frameworks and risk governance.
Proactive, self‑driven, and detail‑oriented, take ownership of assigned deliverables and manage timelines effectively.
Strong communication and coordination skills, with the ability to build effective working relationships with various stakeholders across Global, Segment and local markets.
Able to work under pressure, manage multiple priorities, and adapt flexibly to changing timelines and stakeholder needs.
Developed financial acumen and sound business orientation.
Excellent proficiency in spoken and written English.
Strong proficiency in Microsoft Excel and PowerPoint, with the ability to produce well‑structured and visually effective presentations to senior management.
Preferred Qualifications:
Power BI and Power Platform (particularly PowerApps, Power Automate) for creating interactive dashboards, automating workflows, and developing custom applications is preferred
Dashboard design with a focus on UI/UX
Big data analysis, including the use of Azure and Databricks to process and interpret large datasets.
Statistical software (e.g., Python, R) and risk management tools, along with experience in automating data processes and implementing digital solutions.
Database schemas, data modeling, and ETL processes.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement