The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Event Manager – Arenas oversees operations for events hosted at MGM Grand Garden Arena and other MGM Resorts entertainment venues as needed. This role leads event staffing, coordinates closely with internal teams and external partners, and ensures every event delivers an exceptional guest experience while operating efficiently and within budget.
You’ll collaborate with production, security, box office, and venue operations teams to plan and execute concerts, sporting events, conventions, and large-scale entertainment experiences.
THE DAY-TO-DAY:
Oversee front-of-house operations including ushers, ticket scanners, greeters, EVS, EMS, and other event staff
Manage staffing plans, labor scheduling, and cost forecasting for events, including preparing estimates and post-event expense summaries
Partner with production and security teams to advance shows and communicate operational requirements across departments
Serve as a liaison with tour promoters, security teams, meeting planners, and convention services to coordinate event needs
Collaborate with Box Office teams on ticketing operations and resolve ticket scanning or guest entry issues as needed
Respond to and resolve guest concerns in a timely and professional manner
Manage event-day setup and oversee accurate labor tracking and time reporting for assigned functions
Lead hiring, training, and performance management for front-of-house teams while fostering a collaborative, service-focused environment
Support continuous improvement of event operations to enhance guest experience and operational efficiency
THE IDEAL CANDIDATE:
Bachelor’s degree in a relevant area
2+ years of prior relevant professional experience in event management and/or operations experience in arenas/theaters
Strong leadership and team management skills with the ability to coordinate multiple operational teams
Excellent communication and guest service skills with the ability to interact with internal teams and external partners
Strong organizational, problem-solving, and decision-making abilities in a fast-paced event environment
Proficiency with Microsoft Office including Outlook, Excel, and PowerPoint
Ability to work varied schedules including nights, weekends, and holidays
THE PERKS & BENEFITS:
Prioritize your wellness, access programs crafted to nurture your mental and physical health.
Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
Savor delicious meals for free in our employee dining room.
Park with ease—whether you're on or off shift, it's free!
From healthcare to financial support and generous time-off options, we’ve got you covered.
Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19248
Are you ready to JOIN THE SHOW? Apply today!