Area Vice President of Operations

We are looking to add an Area Vice President to our team!  

LOCATION:        Remote 

REPORTS TO:    Vice President Of Operations  

TRAVEL :            Required travel 80%+, including overnight 

PAY : $140K - $160 K/ annually + Bonus

CORE RESPONSIBILITES:  

• Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. 

• Ensure that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. 

• Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned area. 

• Leads center/practice growth plans and MBR’s with District Directors 

• Analyzes and utilizes financial reports and statistics from each district, such as profit & loss statements and other Key Performance Indicators 

• Celebrate achievements and identify revenue growth opportunities. 

• Analyzes and delivers the results of the operational processes that directly impact the 

success of their assigned centers. 

• Oversee the district team to identify and execute additional revenue driving initiatives. 

• Ensure completion of yearly inventory. 

• Properly reinforces all Destination Pet’s training, safety and service programs. 

• Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair 

• Labor Practices, radiation safety, OSHA, HAZMAT, etc. 

• Implement a one-on-one cadence for individual growth plans and management 

development opportunities. 

• In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. 

• Embrace and execute any additional responsibilities as needed by the organization's 

evolving needs. 

REQUIREMENTS:  

Expertise & Experience: 

• Must be a pet fanatic – pets are part of our family! 

• Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support. 

• Exceptional leadership and organizational acumen. 

• Proficiency in articulating verbal and written communication skills. 

• A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail 

• Proficiency in computer applications including Microsoft Office Suite and database applications. 

• Proficiency in task prioritization and delegation as dictated by specific circumstances. 

• Outstanding interpersonal and customer service skills. 

• Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public. 

• 5+ years of management experience in a multi-unit environment within the pet and vet industry 

• Bachelor’s Degree preferred 

Physical: 

• Must frequently lift 40 pounds. 

• Must be able to handle frequent sitting, standing and walking 

• Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. 

PERKS: 

• Health, vision, dental, long & short-term disability, and Life insurance 

• A Startup mentality company with stable funding. 

• Set paths to leadership opportunities 

• A healthy work-life balance with flexible & set schedule opportunities. 

• 401k match 

• Pet Care discounts 

• Generous PTO 

• Opportunity to grow your career with a network of like-minded professionals 

• Employer sponsored pet insurance