Area Service Manager – KONE
We’re looking for a driven and people-focused Area Service Manager to lead our service operations. In this role, you’ll manage a team of Service Engineers, ensure outstanding customer satisfaction, and deliver high-quality maintenance performance across your area.
Key Responsibilities
Lead, coach and support a team of Service Engineers
Build strong relationships with customers and key partners
Drive service quality, safety and operational performance
Oversee route planning, resource allocation and job prioritisation
Manage financial performance, KPIs and customer contracts
What We’re Looking For
Strong leadership and people-management skills
Excellent communication and relationship-building
Background in service operations (lifts/escalators ideal)
Customer-focused, organised and results-driven
We offer a range of fantastic benefits including:
Benefits:
Competitive salary (dependent on experience).
Clear career progression pathways.
Extensive training opportunities through our dedicated learning platform.
25 days holiday (plus bank holidays).
Company pension scheme.
Life Assurance and Employee Assistance Programme.
Personal Development Incentive (PDI).
Cycle to work scheme and other employee perks.
If you are passionate about the lift industry and looking for a new challenge with a leading company, we’d love to hear from you!
Please note:
This role is not eligible for visa sponsorship.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers