Job Description Summary
The primary objective of this role is to drive business growth within government institutions across Madhya Pradesh, with a focus on operations based in Indore
Job Description
Job Responsibilities
- Cover key govt institution and customers, including clinicians and nurses and CXOs
- Lead generation and strategic engagements with key government accounts
- Navigate Tendering, RCs and procurement process.
- Build and Influence relationships with Directors, HOD, Dean etc
- Promote BD range of products as a technology to have an edge over competition
- Ensure customer relationship management with an effective contact program with users, influencers, and procurement agents.
- Handle all customer complaints satisfactorily, ensuring a seamless experience.
- Gather market information on competitor activities, trends, and practices, and communicate them in a timely manner to the other Sales Associates – Hospital Sales and the concerned Marketing Managers.
- Ensure that orders generated from institutions are supplied on time and in full, covering both quantity and range.
- Identify market opportunities and communicate them to the Sales Manager – Hospital Sales and the concerned Marketing Manager.
- Coordinate and conduct in-service workshops and train users on BD products.
- Manage distributors and retailers on aspects of stock planning, claim settlement, and pricing.
- Ensure collections are made as per agreed norms from institutions where BD makes direct supplies.
- Coordinate regularly with other Medical System members for information sharing and communicate the same to relevant members in BD.
- Find contract opportunities in covered institutions. Communicate findings to Hospital Sales Manager promptly.
- Grow sales in the area of influence by selecting and developing approved new accounts and broadening the product range/volume in the existing customer base.
- Achieve targets as agreed with the Branch Manager & Regional Sales Manager.
- Maintain MIS in the agreed formats for customer profiling, prospecting, must-call list updating, field reporting, and secondary sales statement monitoring.
Unique Knowledge & Skills
- Strong Communication Skills: Ability to effectively communicate ideas and establish connections with different collaborators.
- Front end sales with Govt, Railways, AIIMS, Municipal Corporation, PSUs etc
- Deep understanding of govt procurement trends and compliance
- Presentation and Negotiation Skills: Expertise in delivering presentations and negotiating terms effectively.
- Analytical Problem Solving: Strong analytical skills to identify issues and develop innovative solutions.
- Product Knowledge: In-depth understanding of BD products and their applications.
BD Success Factors
- Customer Orientation: A relentless focus on meeting and exceeding customer expectations.
- Result Orientation: A dedication to achieving goals and delivering outstanding results.
Contacts (Internal & External)
Internal:
- Branch Manager
- Regional Sales Manager
- ASM – Distributor Sales
- Regional Commercial Manager / Executive
- Marketing / Product Manager – Medical Systems
- Other Business Associates
External:
- Doctors, Nurses, Paramedics
- Purchase Officers and Supply Chain Management
- Distributors Management & Liaoning
Required Skills
Optional Skills
.
Primary Work Location
IND Mumbai - CHub Town Solaris
Additional Locations
Work Shift