ARCC Supervisor

 

Job summary

We are seeking an experienced and detail-oriented Accounts Receivable Supervisor to lead our accounts receivable team and ensure the accurate and timely collection of outstanding invoices. The ideal candidate will have a strong background in accounting, excellent leadership skills, and a deep understanding of billing and collections processes. This role is critical to maintaining the organization's financial health by ensuring that receivables are collected efficiently and that customer accounts are managed effectively. As the Accounts Receivable Supervisor, you will oversee the daily operations of the accounts receivable department, including supervising staff, monitoring aging reports, resolving billing discrepancies, and implementing process improvements.

You will work closely with the finance team, sales department, and external clients to ensure smooth and professional communication regarding outstanding balances and payment terms. Key responsibilities include managing some invoicing processes, ensuring compliance with company policies and accounting standards, and preparing regular reports on receivables performance. You will also be expected to mentor and train team members, set performance goals, and conduct regular evaluations to maintain a high-performing team. The successful candidate will possess strong analytical skills, be proficient in accounting software and ERP systems, and demonstrate the ability to handle multiple priorities in a fast-paced environment. A proactive approach to problem-solving and a commitment to continuous improvement are essential for success in this role.

This is an excellent opportunity for a motivated professional to contribute to a dynamic finance team and play a key role in optimizing the company’s cash flow and customer relationships.

 

What you will do

• Team Leadership: Supervise and mentor the ARCC team, offering guidance, support, and constructive feedback to foster high performance and professional growth.
• Credit Management: Oversee the credit approval process for new and existing customers by evaluating creditworthiness, analyzing credit risk, and establishing credit limits in accordance with company policies.
• Collections: Manage the collection of outstanding debts by monitoring overdue accounts, contacting customers to arrange payments, and negotiating payment plans to resolve delinquent accounts.
• Dispute Resolution: Lead initiatives to resolve customer disputes regarding billing or payment issues, collaborating with internal departments and external customers to achieve prompt and satisfactory resolutions.
• Reporting and Analysis: Generate regular reports on the aging of accounts receivable, collection activities, and credit risk exposure while analyzing trends and identifying areas for improvement.
• Process Improvement: Continuously evaluate credit and collection processes and systems, identifying opportunities to optimize operations, increase efficiency, and improve customer satisfaction.
• Compliance: Ensure adherence to all relevant regulations and internal controls governing credit and collection activities, while maintaining accurate records and documentation as required.
• Accounting: Keep precise records of all receivable transactions. Support month-end and year-end closing processes.

 

What you will have

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• 4+ years of experience in accounts receivable, with at least 1 year in a supervisory or leadership role.
• NetSuite ERP experience preferred.
• Excellent account reconciliation skills.
• Strong organizational skills.
• Attention to detail.
• Ability to work and communicate among multiple teams and functions.
• Strong understanding of credit risk assessment, accounts receivable management, and collection techniques.
• Excellent communication skills, with the ability to effectively interact with customers, internal stakeholders, and senior management, both written and verbal.
• Analytical mindset, able to interpret financial data and make data-driven decisions.
• Proficiency in Microsoft Office suite, particularly Excel, and experience with credit and collection software systems.

 

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

 

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