Department of the Army

Apprentice Field Service Technician, NF-03/RPT

Sigonella Sicily, Italy Full time

Apprentice Field Service Technician, NF-03/RPT

Department: Department of the Army

Location(s): Sigonella Sicily, Italy

Salary Range: $35000 - $38500 Per Year

Job Summary: It is the applicant's responsibility to read all sections and associated links in this announcement. Supports ARMP by collecting and documenting cash from gaming equipment, verifying jackpots, and maintaining records. Cleans, troubleshoots, and performs minor repairs on machines, installs upgrades, assists with equipment and network support, and coordinates with ARMP staff and partners.

Major Duties:

  • DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP). Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents. Performs automated cash machine (ACM) count-downs and fills. Counts and records all coin and currency counts in the presence of a location representative. Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation. Upon completion of collections and fills, ensure that all data uploads are complete, documentation is accurately prepared, and it is filed as established by the field office operations manager. Verify, process, and authorize payment of gaming machine jackpots, ensuring all required documentation is completed and filed. Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager. Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC), and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager. This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections. Upgrades and installs game conversion kits on existing gaming and non-gaming equipment. Assists with the installation, support, and maintenance of all ARMP-operated equipment. This includes but is not limited to FIS and PIS networks under the direct supervision of the field office manager, the supervisory technician, or regional manager, and in coordination with other ARMP departments. Moves and installs all field operation equipment. Serves as a liaison between internal ARMP departments, outside agency representatives, and the field office operations manager. Performs other duties as assigned.

Qualifications: RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. QUALIFICATION REQUIREMENTS: Work experience directly related to the duties described above. A high school diploma or equivalent is required. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

How to Apply: You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # ARMPEU2501112849146 The complete application package must be submitted by 11:59 PM Eastern Time on 12/25/2025 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12849146 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Application Deadline: 2025-12-25