AppOps, DBA

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant AppOps, DBA role will report to the Leader, e-Transfer, Technology & Operations and will have a strong background in database management systems (RDS, DynamoDB, , etc.), with hands on expertise in performance tuning, profiling, scripting database automation and supporting high volume transactional databases.   

What You Will Do:

• Designing, deploying, and maintaining database solutions using AWS database services such as RDS (PostgreSQL, MySQL, Oracle, SQL Server), DynamoDB, Aurora,).
• Optimizing database performance through query tuning, indexing, and schema design for high-volume, high-transaction systems.
• Implementing best practices and standards ensuring high multi region/zone availability and scalability, reliability, security, and compliance.
• Monitoring and maintaining database availability, health, and performance using tools such as Dynatrace, CloudWatch, Performance Insights.
• Executing workload cloud migrations from Oracle on prem to AWS PostgreSQL. (i.e. Finalize Migration approach, schemas, data migration, performance, observability, logical and physical database operationalization and management etc.)
• Automating database provisioning, maintenance, and scaling using Infrastructure-as-Code (IaC) tools and ensure consistency across environments.
• Strong command over SQL and PL/SQL, with the ability to analyze source-target mappings, develop and execute automated scripts, and validate data accuracy post-migration
• Developing reusable automation scripts and templates to standardize Database maintenance and operational processes, reduce manual intervention, and accelerate delivery.
• Ensuring database security by implementing IAM policies, encryption (KMS, TLS), and auditing for compliance with industry standards.
• Collaborating with AppOps, development and platform teams to integrate database services into CI/CD pipelines and application architectures.
• Contributing to inner-source practices by creating and maintaining a centralized repository of database management scripts, configurations, and automation frameworks accessible across teams.
• Enabling AppOps teams by building reusable database monitoring, alerting, and self-healing modules to ensure operational support scalability.
• Troubleshooting database-related issues, including performance bottlenecks, connection pooling, and query optimizations.
• Staying updated with AWS database offerings, emerging technologies, and best practices to continuously improve solutions.
• Providing 24/7 rotating Database production support for our critical production systems.

What You Bring:

• 5-7 years + of experience as a Database Engineer, with at least 3-4 years working with AWS database services.
• Strong Expertise in relational databases such as PostgreSQL and NoSQL databases like DynamoDB.
• Hands-on experience in database performance tuning, troubleshooting, and optimization in AWS environments.
• Experience with AWS services like EC2, S3, RDS, Aurora, DMS, AWS Schema Conversion tool (SCT).
• Proficiency in scripting languages (e.g., Python, Bash) for database automation and maintenance.
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or AWS CDK.
• Understanding of CI/CD pipelines and integrating databases into automated workflows.
• Strong expertise with Production support including Incident Management, Change Management, Problem Management and root cause analysis and mitigation.
• Proficient in creating and maintaining technical Database documentations for day-day operations.
• You have strong written and verbal communication skills and can seamlessly communicate with business and technical stakeholders.
• You are a excellent team player, proactive and collaborative, with a commitment to continuous learning and development.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Nice to have:

• AWS Certifications: AWS Certified Database Specialty, AWS Solutions Architect, or AWS Certified DevOps Engineer.
• Knowledge of ETL processes and tools.
• Familiarity with containerization and orchestration tools.
• ITIL or other relevant certifications in database management and operations.

What We’re Offering:

The hiring range for this position is $115K-125K and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.