Applied AI Engineer - Enterprise Solutions

As an Applied AI Engineer, you’ll research and utilize established and state-of-the-art Gen AI and machine learning (ML) techniques to successfully deliver solutions to our customers. You will work directly with our customers to understand their business and technical needs and design and deliver AI solutions—either by leveraging Snorkel Flow or developing custom approaches when needed—to solve high-impact customer problems. You will also help define Snorkel’s Applied AI tooling and workflows by translating real-world customer challenges into reusable patterns, best practices, and platform-level capabilities that become part of Snorkel Flow’s next generation of AI tooling. We move fast and are constantly prototyping new ways to deliver value to our customers. This position is ideal for someone who enjoys solving complex problems, working directly with customers, and bridging the gap between AI technology and business value, while staying naturally curious about the tools, workflows, and infrastructure that underpin the AI stack end-to-end.

Main Responsibilities

• Partner with customers to build and deploy impactful Gen AI and machine learning solutions, from use case scoping and data exploration to model development and deployment. This may involve leveraging Snorkel Flow or designing custom approaches using state-of-the-art tools, with the goal of delivering real business value and informing the evolution of the Snorkel platform.
• Develop and implement state of the art AI techniques such as retrieval-augmented generation (RAG), fine-tuning, prompt engineering, AI agents, ML model training, and optimizing model performance for real-world deployment to maximize business impact.
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure successful development and deployment of AI projects with Snorkel Flow.
• Lead stakeholder education on quantitative capabilities, helping them to understand the strengths and weaknesses of different approaches and what problems are best-suited for Snorkel AI.
• Serve as the voice of our customers for new AI paradigms, data science workflows, and share customer feedback to product teams
• Conduct one-to-few and one-to-many enablement workshops to transfer knowledge to customers considering or already using Snorkel AI.
• Annual travel up to 25%.

Preferred Qualifications

• B.S. degree in a quantitative field such as Computer Science, Engineering, Mathematics, Statistics, or comparable degree/experience.
• 3+ years of customer-facing experience in the design and implementation of AI/ML solutions.
• Proficient in Python.
• Expertise across the Applied AI stack, spanning classical ML libraries (e.g., scikit-learn), deep learning frameworks (e.g., PyTorch), foundation-model ecosystems (e.g., Hugging Face Transformers), vector/embedding tooling (e.g., FAISS), data processing frameworks (e.g., pandas, Spark), retrieval/RAG tooling (e.g., Chroma, Weaviate), and LLM orchestration, workflow, and agent authoring tools (e.g., LlamaIndex, LangGraph, CrewAI).
• Experience leading strategic, customer-facing initiatives and collaborating with business stakeholders to ensure ML solutions drive successful business outcomes, with a strong focus on teaching and enablement.
• Outstanding presentation skills to technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Ability to work in a fast-paced environment and balance priorities across multiple projects at once.

Compensation range for Tier 1 locations of San Francisco Bay Area $172K - $275K OTE. All offers also include equity in the form of employee stock options. Our compensation ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Locations

Redwood City, CA - Hybrid; San Francisco, CA - Hybrid - US

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