APM Terminals
About the role
The Applications Lead (Senior Application Specialist) is part of the Technical Programme Delivery stream at APM Terminals and plays a critical role in ensuring the stability, performance, and continuous improvement of the terminal’s application landscape.
This is a senior individual contributor role combining hands‑on technical expertise, incident leadership, and strong business partnership. The role acts as the main escalation point during critical application incidents and drives value by aligning technology with terminal operations.
Key responsibilities
- Own end‑to‑end application stability and performance at the terminal
- Act as lead resolver during major incidents and critical situations
- Perform root cause analysis and drive long‑term corrective actions
- Serve as the technical business partner for terminal operations
- Translate operational needs into system improvements and solutions
- Work across the application landscape, including:
- Terminal Operating Systems (TOS)
- Gate and warehouse systems
- System integrations and APIs
- Collaborate with global application owners and regional IT teams
- Ensure proper documentation of systems, processes, and configurations
- Identify opportunities to improve application performance and processes
What you bring
- Strong experience as an application specialist, SME, or senior application support professional
- Broad understanding of enterprise application landscapes
- Experience handling major incidents and complex application issues
- Solid understanding of system integrations, APIs, and EDI concepts (configuration level)
- Strong business acumen and stakeholder management skills
- Ability to challenge and improve processes with a sense of urgency
- English proficiency at intermediate (B1+) level or higher
Level of autonomy & impact
- Operates independently as the application expert at the terminal
- Leads incident response and stabilisation efforts
- Influences how applications support terminal operations
- Drives tactical and operational improvements
Nice to have
- Experience in logistics, ports, terminals, or transportation environments
- Exposure to Terminal Operating Systems (Navis, M4, or similar)
- Experience working closely with operations teams
- Strong documentation mindset
Why join us
- Be a key technology leader at the terminal
- High visibility and impact role
- Opportunity to shape application stability and performance
- Work closely with business and operations leaders
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.