Position:
Applications Engineer II
Job Description:
Principal Accountabilities
Partner Onboarding & Enablement:
- Identify, evaluate, and onboard new partners in alignment with business strategy.
- Facilitate partner setup across business, legal, and IT systems, ensuring compliance and readiness.
- Provide orientation and enablement on product offerings, pricing models, and integration processes.
Relationship Management:
- Act as the primary point of contact for all assigned partners.
- Foster strong, long-term relationships with partner stakeholders and executive teams.
- Conduct regular business reviews to track partner satisfaction, performance, and strategic alignment.
Business Growth & Revenue Enablement
- Develop and execute joint business plans to achieve revenue, growth, and engagement targets.
- Identify upselling, cross-selling, and co-marketing opportunities with partners.
- Track and report on sales funnel, deal registration, and partner contribution metrics.
Integration & Operational Excellence
- Coordinate with IT and business teams to support B2B integrations (EDI, API, SOA, Azure) with partners.
- Ensure the stability and efficiency of transactional data flows (orders, invoices, shipments, etc.).
- Troubleshoot integration issues and coordinate timely resolution with technical teams.
Cross-Functional Collaboration
- Partner with Sales, Supply Chain, Finance, and Marketing teams to streamline partner operations.
- Translate partner feedback into actionable insights for product and process improvement.
- Support internal teams in executing partner programs, campaigns, and incentives.
Performance Monitoring & Reporting
- Analyze partner performance and KPIs to identify growth opportunities and risks.
- Maintain accurate partner records, dashboards, and reports in CRM or ERP systems.
- Present periodic updates to leadership on partner ecosystem performance.
Governance & Compliance
- Ensure partner adherence to business policies, contractual obligations, and ethical standards.
- Maintain confidentiality and compliance with data and system access guidelines.
- Support audit and governance activities related to partner operations.
Job Complexity:
- Requires strong relationship-building and negotiation skills to manage diverse global partners with varying business models and technical capabilities.
- Involves balancing strategic growth objectives with operational and technical execution.
- Demands cross-functional coordination between business, IT, and external stakeholders to ensure timely and quality partner deliverables.
- Must handle complex B2B integration environments (e.g., Oracle ERP, SOA, Azure Logic Apps, EDI) while ensuring minimal disruption to business operations.
- Requires proactive issue resolution, data-driven decision-making, and the ability to manage multiple priorities in a fast-paced, matrixed environment.
- Exposure to global operations, multiple time zones, and dynamic partner ecosystems adds to the complexity of the role.
Experience / Education
Requires typically 12–18 years of progressively responsible experience in related domains, with a bachelor’s degree; or equivalent experience gained through advanced education and industry exposure.
Location:
IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC
Time Type:
Full time
Job Category:
Information Technology