ZEISS Group

Application Specialist

Shanghai Full time
Product and Application Skills: Has sufficient/basic product knowledge and can conduct Routine and Standard application work; Product Range Knowledge: Has basic knowledge of specific products within a system class and the related application area; Product Complexity Knowledge: Knows the basic principles on configurations and technical interdependencies; Task Level (individually sub-specified per team): Works on standard tasks with occasionally supervision within a smaller knowledge area; Business Understanding: Has a basic knowledge of business key points; Process Understanding: Has a basic knowledge in business processes, rules and worksflows; Communication skills: Able to deliver L-1/2 presentation; Customer understanding: The level of customer understanding is low (e.g. based only on personal experiences as a customer); Networking: connected within own team with contact to other teams when needed to fulfill daily tasks; Leadership skills: working in team on tasks and projects with guidance; Knowledge sharing: Can conduct basic trainings with supervision if needed


    Accompanies Sales colleagues to provide technical and applications expertise in response to customer inquiries.
    Performs product demonstrations in the field or lab.
    Plans and delivers user meetings in the field application. Bulids and develops customer relationship in the respective regions and China.
    Supports presales promotion on technical-oriented competitive negotiation and tenderings.
    Attends technical training and scientific meetings to gather information on new trends, products and discoveries affecting.  
    Develop automated control methods based on customer needs.  Builds market potential for further business development in the future.
    Perform other related duties and responsibilities as assigned.
 

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