Application Engineer

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Description Summary

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential applications of company products to meet customer needs and prepares detailed product specifications for the development and implementation of customer applications/solutions. May provide software development and consultation to prospective users or product capability assessment and validation. Determines if the product application/solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. Provide both pre and post-sales technical support; working with the customer from prior to the sale, through delivery and installation. Will balance pre-sale support and post sale support according to current needs influenced by customers, sales engineers and sales management.

Job Description

We are currently looking for an Applications Engineer who will be based out of New Taipei City office to provide Technical Support of our Test and Measurement products (oscilloscopes and arbitrary waveform generators) to our customers and sales team.  You will collaborate with Product Management, Customer Service and our Repair Service Team functioning as a key liaison between these departments, sales team and customers.

• Provide technical support via telephone, e-mail, customer visit, trade show, or training courses. Understand and be able to discuss Teledyne LeCroy product specifications.
• Work with customers and/or sales engineers in specifying the appropriate product and measurement technique.
• Work hands on with electronics applications with an emphasis on measurements
• Identify and highlight common technical problems.  Initiate corrective action process working with the Product Marketing and Sales Teams.
• Learn and be able to discuss the advantages and disadvantages of competitive products.
• Ability to interface with engineering on resolving customer issues.

Qualifications:

• Bachelor’s Degree in Electrical Engineering, or Computer Science with a minor in Electrical Engineering
• Must be able to work with customers and sales engineers in specifying appropriate product and measurement techniques.
• Familiarity with computer applications including Microsoft Word, Excel, Access, and PowerPoint; and appropriate programming languages
• English communication and writing skills is required. Should be able to write, edit, and support application notes and presentations in local language.
• Have a deep seated interest in electronics.
• Ability to multi-task and prioritize.
• Be receptive to training
• Travel for training and customer visits as needed.

Familiarity with the following is ideal but not required:

• Knowledge of electronics applications and working knowledge of third party integration software such as MATLAB, LabVIEW, LabWindows/CVI and similar programs.   
• Knowledge of MATLAB, and VisualBasic or VisualC++ programming languages
• Ability to integrate products into systems, including remote control via GPIB, USB, LAN or LXI.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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