Total Number of Openings
2This position plays an active role in the software development lifecycle with a primary focus on maintaining vendor software, optimizing evergreen support (through configuration, automation, and integration) and supporting in-house developed applications.
Responsibilities for this position may include but are not limited to:
Analyze and evaluate IT systems and processes to identify areas for improvement.
Design and implement efficient IT solutions to meet business requirements in collaboration with technical teams.
Collaborate with stakeholders to gather and document system requirements.
Perform system testing and validation procedures.
Provide technical support and training to end-users.
Monitor system performance and troubleshoot issues.
Maintain and update system documentation.
Ensure data security and compliance with company policies.
Build and support low code solutions.
Required Qualifications
Experience supporting vendor / SaaS solutions
ITSM Incident and Change Management principles and practices
Experience in ServiceNow Incident and Task Management
Proficient communication and facilitation skills with the ability to convey business and technical information to a diverse audience.
Proficient analytical and problem-solving skills with the ability to engage difficulties with persistence.
Ability to work independently and as part of a team.
Ability to communicate with business to understand, gather, and document requirements.
Strong communication and interpersonal skills.
Preferred Qualifications
Experience working with Agile methodologies
Chevron participates in E-Verify in certain locations as required by law.