Utilities Coordinator
Location: Medford, OR (Ideal), open to remote
Schedule: Monday - Friday, 8-5pm
Compensation: The full salary range for this position is $19.25-$28.85/hr. The anticipated starting pay is $19.25-$21.00/hr, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We’d love to have you join us on our journey!
About the Role
The Utilities Coordinator plays a critical role in ensuring uninterrupted utility services across Lithia & Driveway dealerships. This position is responsible for the setup, closure, and ongoing maintenance of all utility accounts, along with the accurate and timely processing of utility invoices and payments. Serving as the primary point of contact for utility providers, the Utilities Coordinator partners closely with internal dealership teams to ensure billing accuracy, account reconciliation, and exceptional service.
What You’ll Do
Manage relationships with utility vendors and serve as the primary contact for bill processing and account maintenance
Coordinate the setup and closure of utility accounts for dealerships
Audit incoming utility bills monthly to identify overlapping service dates, one-time charges, miscellaneous fees, and misapplied payments
Maintain and audit a centralized database to track all utility spend
Reconcile utility accounts to ensure payments are posted accurately and on time
Proactively prevent service interruptions, shutoffs, and overpayments
Provide clear communication and customer service support to dealership partners
Assist with special projects and other duties as assigned
What You'll Bring
Accounts Payable background highly preferred; utility or billing experience a plus
Strong Excel skills required for reporting, reconciliations, and data management
High attention to detail with the ability to meet deadlines and manage multiple priorities
Strong written and verbal communication skills with a customer-service mindset
Organized, analytical, and solution-oriented with strong critical thinking skills
Proficient in Microsoft Office (Outlook, Word, Excel)
Ability to work independently with minimal supervision
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.