Rolls-Royce

AP Team Leader

Krakow Full time

Job Description

Why join Rolls Royce?

At Rolls Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Role Purpose: The AP Team Leader is accountable for managing end-to-end accounts payable operations, managing and developing the team.

They will drive a culture of growth, data driven performance management and improvement, with a relentless focus on service delivery.

Role Description:

The AP Team Leader provides leadership to a team of AP Administrator, Analyst, Senior Analyst and specialists, and is accountable to deliver exceptional AP services.

They manage day-to-day operations, distribute workloads, and are accountable for meeting (and strive to exceed) the team SLAs and KPIs. They are responsible for ensuring that the AP team members are engaged, supported, and developed.

The AP Team Leader play an active role in developing their teams’ skills, conducting performance reviews, and identifying opportunities for process improvements. They act as the key escalation point for operational issues and work closely with operations managers to ensure customer needs are identified and met.

Key responsibilities

Scope AP activities managed by team:

  • Invoice processing from receipt through to timely payment.
  • AP Month-End close.
  • Vendor queries management and resolution. Vendor statement reconciliation and follow-up
  • Account reconciliations, Vendor statement reconciliation, GRNI resolution, Intercompany disputes

1. Operational Delivery:

  • Coordinates and supervises day-to-day prioritizing of tasks, balancing workload across the team.
  • Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion
  • Proactively recognizes problems within scope of responsibilities, identifies options and implement solutions.

2. Performance Management and CI

  • Drives team and process performance through data driven insights
  • Coordinates, develops and maintains documentation on projects and team assignments.
  • Support Projects including Process re-designing / Process Standardization / Process Optimization
  • Ensures that process documentation, Process flow and updating on regular and Timely basis
  • Drive automation and process optimization

3. Stakeholder Management

  • Provide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership. Drives operational governance.
  • Coordinate efforts across different departments to address inter-departmental issues and collaborate to deliver the best service experience.

4. Escalation Management

  • Monitor team performance in handling escalations and provide coaching to improve proficiency. 
  • Take Lead in resolving the issues and bring in controls to avoid the occurrence of the issue. Investigate the underlying causes of escalations to identify systemic issues and prevent their recurrence. 
  • Timely reporting of issues to relevant stakeholders

5. Risk, Compliance & Controls

  • Maintain controls and procedures of Accounts Payable process. Ensures that controls are operated as design. Strong Governance around all controls as per RCM’s
  • Timely and accurate closure of Audits findings and implement controls (if failure) immediately

6. Team Management:

  • Mentor and provide Guidance to peers and other team members
  • Provide timely and adequate feedback to team members about their performance
  • Lead, motivate, and engage the team to achieve individual and teams goals
  • Conduct regular 1:1 meetings, performance reviews, and development discussions
  • Support onboarding and ensure effective knowledge transfer within the team
  • Promote accountability, collaboration, and open communication

Qualifications & Experience:

  • Bachelor’s degree in finance & accounting
  • 10+ years’ experience in a GBS or BPO setting
  • Minimum 3 years of experience in role of TL
  • Expert knowledge of end-to-end AP process and related accounting
  • Experience in resource planning, scheduling, and workflow management.
  • Experience managing an AP team and driving performance against KPIs.
  • Proven ability to coach, develop, and motivate people.
  • Stakeholder management experience at operational level.
  • Experience with ERP system: SAP is a must

Skills and Competencies: 

  • Excellent communication and influencing skills across cultures
  • Conflict Resolution / Change Management
  • Strong analytical and Problem Solving
  • Demonstrated ability to embed CI culture within a team.
  • Excellent Written and Verbal Communication and Interpersonal Skill
  • Language: English B2/C1

What do we offer:

  • Private healthcare and group life insurance
  • Annual bonus
  • myBenefit platform/subsidy for Multisport cards
  • Internet and electricity allowance for remote work
  • Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program
  • Additional vacation days based on length of service with the employer
  • Hybrid work model (2 days in the office / 3 days from home)
  • Work in a modern office located in the Krakow centre - the Unity Tower (ul. Lubomirskiego 20).

The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Job Category

Finance

Posting Date

17 Apr 2026; 00:04