Wilhelmsen

AOG Desk Coordinator

Bahrain Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Key Responsibilities

  • Customer Relationship
  • Manage administrative and operational matters for the Airfreight department
  • Oversee daily coordination of Aircraft on Ground (AOG) shipments
  • Develop customer relationships and service key accounts per contracts and SOPs
  • Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts
     

Documentation & Transportation 

  • Process, coordinate, and document all customer requirements
  • Monitor and update AOG shipping movements
  • Perform and coordinate transport management tasks
     

Customs

  • Coordinate with clearance staff to ensure timely delivery of shipments
     

Preferred Qualifications

  • Bachelor’s degree in international Logistics or equivalent
  • IATA/DG certification
  • Experience handling Aero parts, especially AOG shipments
  • Excellent spoken and written English
  • Strong decision-making, problem-solving, and time management skills
  • Ability to work under pressure, multitask, and maintain a customer-centric approach 
  • Independent, systematic, and adaptable to changing requirements
  • Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)
  • Proficient in MS Office and related systems
  • Tech-savvy with high customer orientation
  • Organizationally fit with good moral character 
  • Local hiring prioritized
     

What We Offer: 

  • Authentic onboarding experience
  • Medical insurance
  • Paid leaves
  • Well-being program
  • Training for personal and professional development
  • Recognition program
  • Diverse and inclusive work environment
  • Remote work flexibility during pandemic
  • Access to modern business tools
     

Application Deadline: May 14, 2026

Tel no. +973 17813000

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