Permanent Full-time position, 38 hours per week
Location: Keswick, SA 5035 (Kaurna Country)
Great Salary: $90,188 Base Salary + Super + NFP Salary Packaging Benefits
Make a meaningful difference through person-centred, recovery‑oriented support
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Find out more about us and our purpose.
Your Opportunity
An exciting opportunity is available for a recovery-oriented AOD Case Manager to join Partners Toward Wellbeing (PTW) in Keswick, SA on a permanent full-time basis. PTW is a voluntary, community-based service supporting adults living with alcohol and other drug use and/or mental health challenges, helping them work toward their own wellbeing goals. You will provide short- to medium-term, relationship-based support, including counselling, care coordination, and case management, with a focus on choice, dignity, harm reduction, and recovery. Support is delivered in the community and tailored to what matters most to each person.
As a Case Manager, you will work with people and their families, offering practical, emotional, and relational support, helping them navigate challenges, build on strengths, and connect with supports they choose. You will also contribute to group programs, including skills-based groups (e.g., DBT-informed skills), life skills, harm minimisation education, peer-led recovery groups, and initiatives shaped by lived experience.
This service is funded by Adelaide PHN through the Australian Government’s PHN Program and is free to participants. Lived experience is valued and recognised as a powerful source of connection, hope, and recovery. We warmly encourage applications from people with lived experience of alcohol and other drug use and/or mental health recovery.
Your key responsibilities will be to:
Deliver person-centred, recovery-oriented case management for adults experiencing alcohol and other drug use and co-occurring mental health challenges.
Collaborate with participants to develop, implement, and review individual well-being and case plans, supporting progress toward goals that are meaningful to them.
Provide counselling, group work, brief therapeutic and strengths-based interventions, advocacy, and supported referrals to internal and external services.
Support participants to navigate systems, services, and everyday challenges, fostering confidence, self-direction, and connection.
Maintain accurate, timely, and respectful documentation, including intake forms, case notes, goal plans, reports, and data entry in client management systems.
Build and sustain collaborative relationships with families, carers and service providers to support coordinated, holistic care.
Contribute to continuous quality improvement, reflective practice and team learning, while maintaining professional boundaries and Mission Australia’s values.
Requirements for Success
Certificate IV or higher in Alcohol and Other Drugs, Case Management, Social Work, Community Services, or a related field, or equivalent relevant experience.
Lived experience of alcohol and other drug use and/or mental health recovery is highly valued and encouraged.
Experience or interest in supporting individuals and their families experiencing AOD-related challenges.
Ability to build positive, collaborative relationships with clients, families, carers, and service providers.
Excellent communication, organisational, and record-keeping skills, with the ability to manage a complex caseload and competing priorities.
Hold a current South Australian Driver’s Licence.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave.
Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds, gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
Find out more about a career with Mission Australia.
How to apply
Click ‘Apply’ and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you