Analyst, Sales

How you’ll make an impact:

      Join our dynamic Global Sales team as a Sales Analyst in our Atlanta office! This role is a key player in supporting our global sales initiatives, ensuring seamless coordination with customers and managing sales activities. If you're ready to thrive in a collaborative environment, exhibit exceptional organizational skills, and take on diverse responsibilities, we want you on our team! This role typically reports to a Director of Sales and is based in our Atlanta office in our on-site work environment.

40% Customer Relationship Management  

• Supports and delivers sales and profit goals for assigned customers
• Builds and maintains strong business relationships and serves as the primary point of contact to key customers
• Prepares and presents sell-ins of products to customers via virtual or in-person product presentations
• Analyzes business performance and sales trends weekly and/or monthly to determine if any adjustments to sales plans are needed
• Assists the sales lead in developing forward-looking customer sales plans and budgets, leveraging insights from order analysis and customer interactions
• Partners with cross functional teams including merchandising, planning, marketing, eCommerce, accounting, and operations to ensure account needs and requests are being met

40% Supports the seamless coordination of order file management

• Supports order entry process from uploading, tracking, editing and auditing; including but not limited to, troubleshooting all order entry issues as they arise
• Acts as the point of contact for accounts regarding shipping, extensions, price errors and bulk confirmation
• Coordinates with Operations, Management, & Logistics (OML) teams and customer accounts to ensure execution and timely follow up
• Owns the reconciliation of the order file and communicates updates timely to sales lead 
• Consumes and translates all slides, fall out and order file changes to accounts including post sell in style changes
• Coordinates the execution of ATS (“Available to Ship”) orders

     20% Coordinates and executes all required item set ups for key accounts  

• Provides comprehensive support and seamless execution of all item-set ups. Ensure all requirements for assigned accounts are accurately and timely met
• Troubleshoots issues regarding item sets ups with cross functional partners including Marketing, Merchandising and eCommerce teams to ensure all copy, images, and product are captured accurately

We’d Love to hear from you if:

Must have:

• 2+ years of experience in Sales, Retail, Merchandising, Marketing, Supply Chain, or other related fields
• Exhibits familiarity with retail math, including understanding sell-through, basic account plans, reading an open-to-buy, and identifying sales trends
• Proven ability to work with customers, displaying confidence to influence decisions using fact-based insights
• Demonstrated effective collaboration within a team and cross-functional environment, establishing rapport with internal and external partners
• High level Excel skills, proficient in vlookups, pivot tables
• Exhibited excellent written and verbal communication
• Displayed a strong attention to detail, consistently executing tasks with a high level of accuracy.
• Demonstrated the ability to manage time efficiently and prioritize tasks effectively
• Displayed curiosity by actively asking questions and expressing an interest in understanding the business and product offerings
• Established track record in proactively identifying problems and providing recommended solutions
• Ability to travel and visit stores as needed 

Preferred skills and experience:

• BS/BA degree in Business Administration, Mathematics, Sales, Merchandising, Marketing or other related fields
• Retail or wholesale industry experience
• Apparel focused role or retail store experience

Make a career at Carter’s:

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the