Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
Job Title - Analyst - Risk Management
The Role:
The role will involve establishing and nurturing relationships with channel partners to promote and sell our products or services. You will play a critical role in expanding our business through strategic partnerships and ensuring the successful onboarding of new partners.
Job Summary: This role requires strong knowledge & experience in Sanctions, AML and Financial crimes. The role will also focus on KYC due diligence, website assessment and risk assessment associated with merchant onboarding and Transaction monitoring, covering all aspects of business model validation and compliance.
Roles and Responsibilities:
● Conduct onboarding and ongoing customer due diligence.
● Conduct and perform quality control relative to a variety of investigation types, including suspicious activity, sanctions, and enhanced due diligence.
● Manage daily escalation queues, handling complex or exception cases from business and operations teams.
● Participate in process improvement, identifying and implementing best practices in effective and innovative ways.
● Subject matter expert with comprehensive knowledge about AML, KYC policies, fraud control, risk categorisation policies, monitoring, evaluation, review, and report associated.
● Excellent knowledge of reporting procedures and record-keeping guidelines.
● Ability to communicate clearly and precisely to the point.
● Should be familiar with screening tools, Dow Jones, Lexis Nexis.
Qualifications Required:
● Freshers, knowledge about a customer support app or CRM, such as Freshdesk
● Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
● Interpersonal skills - Friendly and pleasant demeanour over phone and email
● Communication skills - Exceptional verbal and written communication
● Listening skills - Understand, anticipate, and resolve queries arising from various stakeholders
● Attention to detail and accuracy - Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours.
● Bachelor& Degree.
Location: Bangalore