Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How you’ll make an impact:
The Retail Growth Initiatives Analyst supports the execution of key initiatives across our retail stores. This role collaborates with various departments and works with key partners to develop project plans, timelines, and policies. The ideal candidates are organized, analytical, detail-oriented, and curious.
This role reports to the Sr. Manager of Retail Growth Initiatives and is based in our Atlanta office.
Act as a main point of contact and delivery support for prioritized retail initiatives (i.e., BI Roadmap)
Recurring and ad hoc reporting to ensure operational excellence and compliance; summarize and communicate findings, insights and reporting to leadership
Support continuous optimization of Omni, RFID, and various initiative processes across all business units
Support troubleshooting store issues that arise, including but not limited to, omnichannel logic, app / back-end technology, tag/chip issues, process concerns, discrepancies with inventory control, etc.
Proactively communicate possible business/operational risks as well as potential solutions to leadership
Redefine the future of store policy and procedure, user guides, etc. for all North American stores
Work closely with store and field leadership to develop and execute efficient store operating procedures, create a more meaningful store and customer experience, and gain feedback
Partner with Store Communications, Human Resources, Asset Protection, or any other stakeholders for updates to policy and in-store procedure
Own specific aspects of approved Retail Store initiatives (i.e., In-Store Gifting, Curbside Pickup)
Identify areas of opportunity for continued customer and associate experience enhancements leveraging relevant data points (i.e., OSAT, benchmarking exercises, field feedback, etc.)
Communicate effectively with stakeholders and leadership, providing updates on progress, risks, key decisions, and aligning initiatives across business partners and vendors
Energetic self-starter who thrives in situations with ambiguity
Natural curiosity and eagerness to learn
Exceptional prioritization and project management skills with a strong attention to detail
Analytical with the ability to evaluate business needs when considering project implementation
Highly proficient in developing strong relationships with all levels of business
1-2 years’ experience in retail, strategy, management consulting or a related field
Experience in MS Office Suite, particularly Excel and PowerPoint
Excellent verbal, written, and presentation skills
Bachelor’s degree in Business, Finance, Economics or a related field
Familiarity with project management tools and experience creating project plans and managing project activity to the defined plan
Experience in assisting in complex, large-scale, cross-functional initiatives
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.