The Opportunity
Primary Objectives
To have a committed interest in LPM with a view to developing and building their knowledge, skills and experience. The individual will be required to deliver excellent legal service to our clients and internal stakeholders. Additionally, assisting with project management tasks on matters whilst also supporting the senior members of the LPM team.
Primary Responsibilities
Support in the delivery of structured legal project management on large, complex or multi-jurisdictional as efficiently and effectively as possible. This will involve supporting the Senior LPM team, with day-to-day project management tasks.
Assist with the scoping, planning and reporting for identified projects, including developing the project plan, project timeline, fee monitoring, providing regular status updates internally and to the client, and tracking of progress against scope, timeline and cost parameters.
Assisting the senior team in working with clients to develop solutions to specific client challenges.
Communicate with the Trainees, Associates, Senior Associates and Partners within the Practice Group and with clients on a regular basis - excellent drafting skills will therefore be essential.
Support the design, development and implementation of matter budgets.
Proactive monitoring of matter budgets against actual performance and presenting findings to key stakeholders.
Where appropriate and where required by specific practice areas/clients/projects, support the billing process and WIP management.
Assist in the maintenance and population of volume data and documentation on supported transactions and projects.
Assisting the team in developing metrics and reporting tools to clearly illustrate trends and analysis of matter performance. Proactively identify areas of concern, success and opportunity.
Undertake analysis to support write offs and post/ongoing matter negotiations.
Escalate project-specific issues appropriately to the Senior members of the LPM team.
Drafting pitch content for the Senior LPM Team for submission on client and panel pitches covering legal project management frameworks and principles, technology and process improvement.
Supporting the Manager in the management of external service providers and local counsel teams; managing conflicts clearances; preparing draft instructions; supporting matter kick off; process design and other administrative activities
Capturing relevant legal project management case studies as examples of best practice and preparing slide decks and tombstone data for including in pitches, debriefs and training activities.
Co-ordinating regular legal project management calls and meetings; distributing instructions to local counsel; and responding to legal team queries on matters of transaction/project process.
Supporting on legal process design opportunities by creating process maps, supporting the administration of managed service pilots, and creating quick guides for clients and lawyers.
Supporting the collation and development of LPM collateral, tools and templates and manage the resource repositories for knowledge sharing.
Key Performance Indicators
We measure performance using a combination of quantitative and qualitative metrics in the following areas:
Contributing to the practice groups’ performance and financial metrics by managing revenue leakage and improving and protecting matter profitability.
High stakeholder engagement from partners, lawyers, practice managers, PAs and business services colleagues.
Increased operational capability of fee earners and PAs.
Positive feedback from clients and contribution to winning new work.
Creation of sustainable operational best practices within the relevant Practice Groups including tools, technologies and processes.
Ensuring operational best practices are widely communicated, understood and leveraged.
Leverage broader LPM and Legal Technology capabilities on firm-wide or Practice Group strategic projects to deliver high impact and to achieve set objectives (financial or otherwise).
Qualifications, Skills and Experience
Degree qualified in Law, Management, Finance or Business-related subject.
Over 1-2 years post-degree experience in a law firm or other professional services firm.
Candidates who are qualified lawyers with a proven track record of managing legal work, end to end
Comprehensive understanding of the legal process and typical work product in a law firm environment.
Able to build relationships and influence all levels of seniority.
Excellent communication skills, including the ability to summarise complex issues succinctly verbally and in writing and to liaise directly with clients and members of the Disputes Practice Group
Strong analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.
Demonstrated financial acumen and understanding of key financial performance indicators.
Demonstrated ability to simplify complex concepts to understand and communicate information.
Strong foundational skills with the Microsoft 365 Suite: Experience with Excel. PowerPoint and Word essential. Experience with PowerBi, and SharePoint an advantage.
Strong IT literacy, including an aptitude for learning (and becoming proficient in the use of) new and innovative software and IT applications. Strong systems skill set and an ability to rapidly pick up new systems.
Ability to work independently and as part of a team.
Empathy and situational awareness
High level of attention to detail with ability to simplify complex concepts to effectively communicate information.
An organised and practical mindset with the ability to see the big picture.
Excellent personal time management principles.
Determination, resilience and persistence.
Skilled at prioritising demanding workloads and working on projects as part of an international team
Desirable:
Experience of using a Financial Practice Management System (e.g. Elite or Aderant Expert).
Experience of using PowerBi (or PowerAutomate tools) for analysis and reporting.
Understanding of law firm economics
Experience working with a combination of legal technologies, for example, collaboration software; automation and AI.
Asia Region language skills e.g. Mandarin/Indonesian Bahasa/Japanese/Korean/Thai desirable
Team
Business FinanceWorking Pattern
Location
LondonContract type
Permanent ContractDiversity & Inclusion
We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.